Mithra Jaladi
Sammamish,WA
Summary
Results-driven IT professional with over 18 years of experience in program management, people management and Quality assurance. Demonstrated expertise in the full lifecycle delivery of information systems, business processes, and product development. Proven success in managing multimillion-dollar projects, providing consulting to large companies, and delivering solutions in areas such as software development, systems development, business process analysis, and product development.
Overview
18
18
years of professional experience
Work History
Technical Program Manager II
Amazon Web Services - End User Computing
04.2022 - Current
- As a Sr Technical Product Manager within the AWS End User Computing Team’s WorkSpaces org, led the development and launch of innovative solutions
- Key achievements include: Unleashing the Power of Ubuntu Workspaces, Streamlining Operations with Automated Region Launches, Elevating Security Posture with PCoIP Agent Upgrade, and Optimizing Fleet infra and Operations.
Manager in Digital Quality
T-Mobile
01.2018 - 04.2022
- Managed the Digital Quality team for T-Mobile's flagship app, overseeing various responsibilities including team building, QA strategy, and compliance liaison
- Notable achievements include coordinating with application managers and QA leads, actively participating in quarterly PI planning, defining and implementing new processes for teams, and proficiently designing and executing A/B testing methodologies.
Sr.QA Engineer
Propelsys Technologies LLC
01.2006 - 12.2017
- Multiple roles encompassing system test engineering and team leadership for projects with clients such as T-Mobile, Washington State Department of Corrections, Costco, Group Health Corp, Motricity, and Symantec securities
- Consistent success in delivering IT systems, addressing significant gaps, and advancing enterprise vision
- Proficient in various technologies, tools, and methodologies such as Java, .NET, Selenium, Agile Scrum, and more.
Education
Master of Business Administration (Specialization in Information Technology) -
International School of Business
01.2004
Post Graduate Diploma in Computer Sciences -
Institute of Computer Sciences
01.2002
Bachelor of Science and Math -
Nagarjuna University
01.1997
Skills
- Enterprise software implementation
- Continuous process improvements
- Team Oversight
- Project Management
- Presentation and facilitation
- Agile Methodologies
- Enterprise Architecture
- Developing project strategy
- Cost Estimates
- Implementation planning
- Technical Direction
- Quality Assurance Testing
- Risk Assessments
- Test Automation
Skills Expertise
- Technical Program Management
- People Management
- Team Building
- Testing Methodologies
- Automated Testing Tools
- Process Definition
- Database Technologies
- Agile Methodology
- Managing Geographically Dispersed Teams
Timeline
Technical Program Manager II
Amazon Web Services - End User Computing
04.2022 - Current
Manager in Digital Quality
T-Mobile
01.2018 - 04.2022
Sr.QA Engineer
Propelsys Technologies LLC
01.2006 - 12.2017
Master of Business Administration (Specialization in Information Technology) -
International School of Business
Post Graduate Diploma in Computer Sciences -
Institute of Computer Sciences
Bachelor of Science and Math -
Nagarjuna University
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