Mitiku Gonfa
Seven Eleven
Lavon,TX
14
years of professional experience
Results-driven Logistics Professional experienced in enhancing customer satisfaction and streamlining payment processes. Delivered significant improvements in production efficiency through effective order coordination, inventory management, and machine operation. Committed to safety and collaboration, ensuring smooth workflows and compliance with safety protocols in fast-paced environments.
Work History
Material Handler
1 Year 10 Months- Operated material handling equipment, ensuring safe and efficient transportation of products.
- Loaded and unloaded materials from trucks, maintaining accuracy in inventory management.
- Conducted regular inspections of equipment to ensure optimal performance and safety compliance.
- Trained new staff on material handling procedures and safety protocols, fostering a skilled workforce.
- Implemented process improvements that reduced turnaround time for order fulfillment activities.
- Collaborated with team members to streamline workflows, enhancing productivity and efficiency.
- Assisted in maintaining cleanliness and organization within the warehouse environment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Customer Service Cashier
11 Years- Performed cash, card, and check transactions to complete customer purchases.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Stepped in for fellow cashiers during breaks, facilitating smooth operations and assisting with complex transactions.
- Trained new employees on company policies and procedures, enhancing their readiness to assist customers effectively.
Warehouse Worker/ICQA Warehouse Associate
4 Years 5 Months- Identified and resolved inventory discrepancies to maintain accurate stock levels
- Conducted inventory cycle counts to ensure accurate stock levels.
- Counted items in bins to ensure all stock was accounted for during audits
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Sales Associate
5 Years 7 Months- Built customer loyalty and retention by delivering excellent shopping experiences.
- Assisted customers in locating products and checked inventory systems for availability at other locations.
- Maintained calm demeanor while resolving issues in busy, high-stress environments.
- Stocked merchandise on shelves to ensure products were readily available for customers. and labeled items while organizing by size and color for easy customer access.
Machine Operator Assembler
1 Year- Improved production efficiency by implementing preventive maintenance measures on machines and equipment.
- Maintained equipment performance by lubricating and cleaning components.
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Conducted routine checks on machinery to maintain performance to identify malfunctions and locate sources of product defects, ensuring quality standards.
- Monitored machines to detect unusual sounds or vibrations, adjusting equipment to maintain operational integrity.
- Updated production logs and reported incidents or non-conformance issues to management for prompt resolution.
Machine Operator Assembler
4 Months- Monitored and tended machinery to detect malfunctions and trace sources of product defects.
- Enhanced equipment performance through regular lubrication and cleaning of components.
- Collaborated with team of operators to ensure safe operation of machining equipment.
- Complied with company and OSHA safety rules and regulations.
Education
No Degree - Medical Laboratory Science
Skills
Material handling
perform inventory cycle counts
determine inventory discrepancies
Inventory accuracy
Order picking
Equipment operation
Machine adjustment
Equipment monitoring
order Coordination
Payment collection
Customer complaint Resolution
Customer service
Reliability and punctuality
Workplace cleanliness
Positive attitude
Drawer management
Languages
English
Professional Working
Timeline
Material Handler
Celestica International
10.2024 - CurrentRead More
Warehouse Worker/ICQA Warehouse Associate
Amazon
05.2020 - 10.2024Read More
Customer Service Cashier
Seven Eleven
08.2015 - CurrentRead More
Sales Associate
Walmart
08.2014 - 03.2020Read More
Machine Operator Assembler
Ply Gem Window
01.2013 - 01.2014Read More
Machine Operator Assembler
Atrium Windows & Doors
08.2012 - 12.2012Read More
Richland College
No Degree from Medical Laboratory Science
Read More