Chelsea Brogdon
Tulsa,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am the proud mother of two daughters.
Overview
7
7
years of professional experience
Work History
Store Clerk
Kum N Go
11.2022 - Current
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed inventory control, such as counting and stocking merchandise.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Assistant Manager
Bravos Cinema
11.2019 - 10.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Restaurant Team Member
Taco Casa
01.2018 - 11.2019
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
Restaurant Team Member
Jack In The Box
01.2016 - 12.2017
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Greeted customers at drive-thru and took food orders.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
Millsap High School
Millsap, TX05.2013
Skills
- Guest Relations
- Special Assignments
- Special Requests
- Social Perception
- Cleaning Techniques
- Team Management
- Hospitality and Accommodation
- Cashier Training
- Critical Thinking
- Customer Service
- Adaptable and Flexible
- Staff Assignments
- Team Goals
- Safe Work Practices
- Company Safety Policies
- OSHA Standards
- Customer Transactions
- Feedback Acceptance
Timeline
Store Clerk
Kum N Go
11.2022 - Current
Assistant Manager
Bravos Cinema
11.2019 - 10.2022
Restaurant Team Member
Taco Casa
01.2018 - 11.2019
Restaurant Team Member
Jack In The Box
01.2016 - 12.2017
High School Diploma -
Millsap High School
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