Mittie Brown
Goodyear,USA
Summary
Compassionate and reliable professional with QCI experience in enforcing safety protocols, security standards, and staff compliance. Skilled in sanitation, quality control, and team leadership. Currently studying Criminal Justice with a strong interest in youth rehabilitation. Proven ability to enforce rules, maintain order, and build positive relationships with at-risk individuals. Willing to relocate: Anywhere
Overview
1
1
Certification
7
7
years of professional experience
Work History
Quality Control Inspector Clean
Custom Mechanical Systems (CMS)
El Mirage, AZ
11.2025 - Current
- Performed thorough deep cleaning of HVAC units, both internally and externally, to ensure they were in optimal condition for shipping.
- Inspected HVAC units for visible issues requiring attention from electrical or building teams
- Facilitated identification of damage, missing parts, and maintenance issues prior to shipment.
- Ensured cleanliness and organization across warehouse and production areas.
- Oversaw facility maintenance tasks, including management of building doors and general upkeep.
- Worked in a fast-paced mechanical environment while following safety and quality standards
Contract Cleaner
Wave House Cleaning
Goodyear, AZ
11.2024 - Current
- Perform standard and deep cleaning services, including dusting, mopping, vacuuming, scrubbing bathrooms, and detailed kitchen cleaning.
- Follow client instructions and company protocols to ensure high-quality, thorough results.
- Maintain a consistent schedule and arrive on time to all assignments with minimal supervision.
- Use safe, approved cleaning products and tools for a variety of surfaces and environments.
- Report job completions, concerns, or incidents directly to management, following company procedures.
- Communicate effectively with clients and team leads, maintaining a respectful and professional demeanor.
Quality Control Inspector
TRACE
Litchfield Park, AZ
03.2024 - 04.2025
- Assisted in the management of daily operations, including inventory control, stocking shelves, and ensuring product quality and freshness
- Conducted thorough inspections of incoming and outgoing grocery products to verify adherence to quality, safety, and freshness standards
- Identified and documented any issues or defects, and worked with suppliers to resolve problems
- Performed routine audits of storage, handling, and distribution processes to uphold food safety protocols
- Collaborated with cross-functional teams to implement continuous improvement initiatives
- Maintained detailed records and generated comprehensive quality control reports for management review
Sanitation Technician Warehouse
Penske
Avondale, AZ
11.2023 - 03.2024
- Used brooms, mops, and floor machine cleaners to remove dirt and debris from floors
- Maintained sanitation logs and records in accordance with safety regulations
- Sanitized floors and walls to protect workers
- Performed daily, weekly, and monthly cleaning duties including mopping, scrubbing, and emptying garbage
- Reported malfunctioning equipment or systems that could compromise sanitation standards
- Complied with company policies regarding safe storage of chemicals
- Pulled plastic and cardboard boxes
- Assist the other team in wrapping and loading the trucks.
Team Lead
LuLu's Restaurant
Destin, FL
02.2023 - 08.2023
- Trained and evaluated new employees in multiple front-of-house positions
- Ensured rooms were guest-ready and updated room status with front desk
- Followed up with housekeepers for any corrections
- Maintained service standards through documentation and inspections
- Reported technical issues for guest satisfaction
- Tracked and ordered inventory and supplies
- Ensured snowbird inventory was complete
- Communicated with staff through email to coordinate room readiness and resolve issues.
Housekeeping Inspector
SciencStay SunDestin
Destin, FL
09.2022 - 02.2023
- Performed quality inspections to meet room standards and resort guidelines
- Ensured rooms were guest-ready and updated room status with front desk
- Followed up with housekeepers for any corrections
- Maintained service standards through documentation and inspections
- Reported technical issues for guest satisfaction
- Tracked and ordered inventory and supplies
- Ensured snowbird inventory was completeCommunicated with guests and staff through email to coordinate room readiness and resolve issues.
FOH Staff
Stewby Restaurant
Okaloosa County, FL
03.2022 - 08.2022
- Helped customers with menu selections and took orders
- Ensured guest satisfaction through regular check-ins
- Maintained cleanliness of deck and patio
- Stocked food and supplies
- Processed payments and followed safety protocols
- Ensured guests received prompt and helpful assistance during service.
- Prepared food, ingredients, and homemade sauces while maintaining cleanliness and food safety standards.
- Trained new employees on daily tasks, safety procedures, and service expectations.
Housekeeping Inspector/Manager
Marina Bay Resort
Fort Walton Beach, FL
08.2021 - 03.2022
- Inspected cleaned rooms and ensured readiness for guests
- Resolved guest complaints and maintained accommodation standards
- Prepared daily management reports and updated room status
- Directed laundry operations and created staff schedules
- Trained new employees on policies and procedures
- Ensured compliance with CDC guidelines and tracked lost items
- Created and updated staff schedules to ensure full coverage and smooth daily operations.
Paint Associate
Lowe's Home Improvement
Destin, FL
11.2019 - 06.2021
- Priced merchandise, stocked shelves, and managed inventory to maintain product availability.
- Mixed paint colors to exact customer specifications and ensured accurate color matching.
- Recommended tools, equipment, and supplies based on customer needs.
- Maintained a clean, organized, and safe work area throughout each shift.
- Operated paint mixers and assisted customers with selecting the right paint products.
- Assisted customers in the blinds department and cut blinds to their requested measurements.
Education
Associate of Arts - Criminal Justice Law
Estrella
Avondale, AZ05-2027
High School Diploma - Gender Studies
Crestview High School
Crestview, FL05-2018
Skills
- Cleaning & Sanitation
Hospitality & Customer Service
Operations & Warehouse
- Administrative & Communication
Technical Skills
Accomplishments
- Earned six performance rewards at Lowe’s for hard work, reliability, and strong customer service.
- Awarded Employee of the Month at Penske for exceptional work ethic and consistent high performance.
- Recognized as Employee of the Month at CMS for outstanding dedication and effort.
Certification
- RBT Certification RBT 40 hour training completed certificate
- Driver's License
- CDL A
- ServSafe
Languages
English sign language - Expert
English - Fluent
Bilingual
Timeline
Quality Control Inspector Clean
Custom Mechanical Systems (CMS)
11.2025 - Current
Contract Cleaner
Wave House Cleaning
11.2024 - Current
Quality Control Inspector
TRACE
03.2024 - 04.2025
Sanitation Technician Warehouse
Penske
11.2023 - 03.2024
Team Lead
LuLu's Restaurant
02.2023 - 08.2023
Housekeeping Inspector
SciencStay SunDestin
09.2022 - 02.2023
FOH Staff
Stewby Restaurant
03.2022 - 08.2022
Housekeeping Inspector/Manager
Marina Bay Resort
08.2021 - 03.2022
Paint Associate
Lowe's Home Improvement
11.2019 - 06.2021
Associate of Arts - Criminal Justice Law
Estrella
High School Diploma - Gender Studies
Crestview High School