Summary
Work History
Education
Skills
Timeline
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Mittie Morris

Wauchula,FL

Summary

Accomplished leader with extensive experience in high-stress environments, including the Department of Corrections. Excelled in inmate supervision and crisis intervention, enhancing safety and reducing contraband instances significantly. Skilled in conflict resolution and staff management, fostering team cohesion and promoting a secure, efficient workplace. Demonstrates exceptional mental health awareness and cultural sensitivity.

Knowledgeable Correctional Officer with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.

Work History

Correctional Officer

Department of Corrections
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Administrative Sergeant

US Army
  • Served as a liaison between command staff and subordinates, fostering positive relationships through clear communication channels.
  • Organized special events within the department, including award ceremonies and team-building exercises that fostered camaraderie among officers.
  • Conducted performance evaluations for subordinate officers, providing constructive feedback to enhance professional growth.
  • Streamlined report generation processes, reducing turnaround time for critical documents and improving data accuracy.
  • Maintained accurate inventory control of departmental equipment, ensuring proper maintenance and timely replacement when necessary.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Monitored front areas so that questions could be promptly addressed.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Team Leader

Polk County Clerk Of Courts
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Education

Diploma - N/A

Harder Senior High School
Wauchula, FL
06.1992

Skills

  • First aid training
  • Emergency response
  • De-escalation techniques
  • Conflict resolution skills
  • Inmate supervision
  • Mental health awareness
  • Correctional facility procedures
  • Inmate monitoring
  • Observation
  • Safety
  • Security procedures
  • Relationship building and management
  • Crisis intervention training
  • Cultural sensitivity
  • Staff management
  • Radio communication

Timeline

Correctional Officer

Department of Corrections

Administrative Sergeant

US Army

Team Leader

Polk County Clerk Of Courts

Diploma - N/A

Harder Senior High School

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