Mitun Patel

15+ years experience in different waiting capacities. Core understanding of servicing banquets and managing special events at a restaurant. Hands-on experience in setting tables and preparing and serving food according to set instructions. In-depth knowledge of suggestive selling techniques. Exceptional sales and customer service acumen.

• Increased the ratio of guest requests through employing non-conventional ways of cross-selling and up-selling menu items and personalizing their dining experience.
• Conveyed value and uniqueness of the concepts that I have been a part of to my guests.
• Developed comradery and friendship with my coworkers, management and guests which has benefitted all mentioned parties by becoming not just more efficient and team oriented but most importantly contributing to a fun and friendly atmosphere for all parties involved.
• Increased my knowledge in food, beverage and service etiquette, which I apply not only to my work but also to my personal life as well.

• Welcome guests as they arrive and ask for seating preferences and meet any other requests that they may have.
• Seat guests and offer welcome drinks and menu.
• Educate guests about the concept and menu. Answer any questions and be prepared to handle any concerns and all requests that may come about.
• Take food and beverage orders and communicate to the kitchen, management, and anyone else of possible interest.
• Execute order delivery to the table in a timely manner and ensure quantity, quality and accuracy of order before it arrives to the patron/s.
• Work efficiently, creatively, and being able to problem solve on the spot while having fun in a fast paced environment. Ability to adjust to new trends and demographics no matter how frequently.
• Set up food stations and tables as directed, also able to alter quickly if needed.
• Clean tables and ensure that they are bussed and reset efficiently and appropriately.

• Excellent communication and interpersonal skills on a professional and personal level for guests and coworkers. Ability to anticipate needs, assess individual situations and meet unique expectations.
• Ability to understand and follow food sanitation and safety protocols.
• Deep understanding of operating and cleaning of front of house food service equipment.
• Working knowledge dining etiquette and housekeeping procedures.
• High degree and concern of personal cleanliness and appearance.
• Ability to react to unanticipated circumstances creatively, efficiently and accordingly to the uniqueness of the situation.