Mitzi Bare
China Grove,NC
Summary
Reliable, long tenured associate with outstanding customer service skills and solid work ethic strengths. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in diverse areas of high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management, organization and process of ordering to supply customers needs adequately. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
HBC Clerk/Item Specialist Merchandiser
Food Lion Delhaize Group
2019.07 - Current
- Soley responsible for the ordering process which includes inventory optimization and quality control to assist consumer demands.
- Merchandising new items by incorporating into sets. Also merchandising sale items by setting up displays and showcasing selected products to boost sales.
- Helped customers locate items and/or offer suggestions based on sale knowledge.
- Replenished sales floor merchandise, organize shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections, and purchases creating customer relationships throughout my years with the company.
Front Office Assistant
Food Lion Delhaize Group
2015.05 - 2019.07
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build customer relationships.
- Maintained daily schedules to ensure company and customer needs were met.
- Supervised cashiers and assisting when needed.
- Counted cashier tils keeping accurate reports and maintaining cash control.
HBC Clerk/Item Specialty Merchandiser
Food Lion Delhaize Group
2004.06 - 2015.05
- Soley responsible for the ordering process which includes inventory optimization and quality control to assist consumer demands.
- Merchandising new items by incorporating into sets. Also merchandising sale items by setting up displays and showcasing selected products to boost sales.
- Helped customers locate items and/or offer suggestions based on sale knowledge.
- Replenished sales floor merchandise, organize shelves, racks, and bins for optimal appearance.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and helped with product questions, selections, and purchases creating customer relationships throughout my years with the company.
Customer Service Manager
Food Lion Delhaize Group
1998.01 - 2004.06
- Responsible for hiring and training new employees to stay well staffed and knowledgeable of peak season requirements.
- Managing employees and all front end procedures to ensure customer needs are met.
- Completing appropriate daily staffing and scheduling.
- Flexible hours with knowledge of both open and closing managerial duties and requirements.
- Responsible for weekly report assessments and resolve any issues that pertain.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Assessed supply needs and ordered as needed to maintain company needs.
- Fully trained in other departments to assist when needed.
Front Office Assistant/Head Bookkeeper
Food Lion Delhaize Group
1996.08 - 1998.01
- Responsible for cash control, weekly and daily sales reports, finding and resolving cash issues.
- A shift supervisor, completing open and/or store closing office responsibilities with a flexible schedule.
- Supervised cashier proceeds and assisted with questions, concerns or needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build customer relationships.
- Directed phone inquiries, answered customer questions, and helped with scheduling to appropriately meet customer needs.
Cashier
Food Lion Delhaize Group
1994.07 - 1996.08
- Greeted customers entering store and built customer relationships.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy and speed levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Trained and mentored new cashiers as needed.
Education
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
Charlotte, NC12.2013
Skills
- Order Processing
- Regulatory Compliance
- Display Setup
- Customer Service
- Retail Store Operations
- Product Knowledge
- Customer Assistance
- Product Merchandising
- Display Building
- Teamwork and Collaboration
- Stocking and Receiving
- Flexible Schedule
- POS System Operation
- Problem-Solving
- Sales Trends
- Independent Judgement
- Conflict Resolution
- Product Promotions
- Cash Handling
Timeline
HBC Clerk/Item Specialist Merchandiser
Food Lion Delhaize Group
2019.07 - Current
Front Office Assistant
Food Lion Delhaize Group
2015.05 - 2019.07
HBC Clerk/Item Specialty Merchandiser
Food Lion Delhaize Group
2004.06 - 2015.05
Customer Service Manager
Food Lion Delhaize Group
1998.01 - 2004.06
Front Office Assistant/Head Bookkeeper
Food Lion Delhaize Group
1996.08 - 1998.01
Cashier
Food Lion Delhaize Group
1994.07 - 1996.08
Bachelor of Arts - Psychology
University of North Carolina At Charlotte
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