Summary
Overview
Work History
Education
Skills
Timeline
Mitzi Chavez

Mitzi Chavez

Falls Church ,VA

Summary

Dynamic and results-driven professional with a proven track record at Marshalls & HomeGoods, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and streamlining inventory processes. Skilled in time management and cash handling, consistently delivering exceptional service while fostering teamwork and collaboration.

Overview

1
1
year of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server Captain

S&R Staffing LLC
10.2023 - Current
  • Aided in inventory management by tracking stock levels and assisting in ordering necessary supplies when needed.
  • Trained new servers on restaurant procedures, menu items, and customer service standards.
  • Assisted in scheduling server shifts to ensure adequate coverage during peak hours without sacrificing quality of service provided.
  • Evaluated server performance regularly, providing constructive feedback for continuous improvement.

Associate

Marshalls & HomeGoods
06.2024 - 12.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Bachelor Of Public Relations -

Domingo Savio , Bolivia
02.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash register operation
  • Verbal/written communication
  • Cash handling accuracy
  • Client service
  • Store opening and closing

Timeline

Sales Associate - Victoria's Secret & PINK
11.2024 - Current
Associate - Marshalls & HomeGoods
06.2024 - 12.2024
Server Captain - S&R Staffing LLC
10.2023 - Current
Domingo Savio - Bachelor Of Public Relations,

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Mitzi Chavez