Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mitzi Cordova

Loveland,CO

Summary

Professional offering versatile skills including computer proficiency, excellent interpersonal and customer relations. An Active listener and problem solver with over 10 years of road construction experience and 17 years of Administrative/ Human Resources experience. Seeking a full time long term position within the Streets Department.

Overview

32
32
years of professional experience

Work History

Scale Attendant/Equipment Operator

City of Fort Collins
01.2020 - Current

Scale Attendant

  • Enter the weight for all material entering and leaving the crushing operation. The information collected is then used for reports and budgets and to send out monthly account statements.
  • Setting up accounts and creating accurate tickets for material purchased and posting payments
  • As an equipment operator tasks include clearing snow from parking garages and the handicap parking spots in downtown Fort Collins
  • Operate a Holder to clear sidewalks and bike lanes and the loader to screen dirt and load trucks.
  • Operate a rubber tire roller to compact the material used for alleys, road sholdering and unpaved roads.

Road Construction Sub Contractor

Self Employed
01.2016 - Current

Sub Contractor

  • Provide support for Road Construction Companies including T Case Construction, Precision Pavement Markings, Fort Collins Asphalt, and Solid Concrete
  • Tasks include driving International single axel dump truck to haul hot asphalt mix for patching streets and other material to and from job sites
  • Services Performed: maintain unpaved roads and parking lots, prep work for concrete and asphalt, asphalt patches, crack fill, seal coat, pavement markings and traffic control
  • Operates the following equipment: skid steer, John Deere 210 tractor, Steel wheel roller, rubber tire roller, loader, and drives a Single Axel Dump Truck
  • Perfect safety record with zero accidents.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained new team members to apply best practices and proper use of equipment and tools.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Director of Guest Services/Office Manager

Crossroads Church (Congregation - 3,000)
01.2011 - 01.2017
  • Managed multiple volunteer teams (I build a team of over 100 volunteers) to assist with a variety of events and administrative tasks.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets, volunteers, food, book sales, and other misc. resources for the Global Leadership Conference (~700 attendees)
  • Cultivated positive rapport with volunteers to boost morale and promote retention.
  • Recruited, interviewed and volunteers and implemented training program to promote a positive experience and engagement.
  • Assist those in need of Care Services by providing care or calling other resources for them and making them an appointment to be seen.
  • Worked with community service participants and the Facility Director to place workers in the right areas and help them to fulfill their court ordered obligation
  • Proofread and prepare materials for church events and ministries
  • Worked with a variety of office machines maintaining them and the necessary Maintenance Contracts etc
  • Maintained the database of members and guests
  • Trained staff and office volunteers to use office equipment.
  • Booked large groups for weddings, memorials, classes, conferences, and other ministry events. Provided room set up and tear down, food and drinks and registration lists when necessary.
  • Established and upheld high standards, promoting great customer service and assistance to guests.
  • Hired and trained volunteers, demonstrating best methods for serving the congregation.
  • Implemented successful strategies to increase customer satisfaction and attended outstanding guest services workshops in Chicago and California.
  • Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
  • Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
  • Greeted guests upon arrival and offered assistance.

Administrative Assistant

Colorado State University
01.2006 - 01.2009
  • In providing administrative support to the Associate Dean, and backup support to the Office Manager, tasks included coordination and implementation of procedures for maintaining temporary hiring pools and faculty searches, management of personnel files and conference room schedules, coordination of special projects as needed, supervision of the front office, reception staff, and various administrative tasks such as processing mail and ordering office supplies.

Administrative Assistant

Colorado State University
01.1996 - 01.2008
  • Providing administrative support to Associate Dean, and backup support to Office Manager, tasks included coordination and implementation of procedures for maintaining temporary hiring pools and faculty searches, management of personnel files and conference room schedules, coordination of special projects as needed, supervision of front office, reception staff, and various administrative tasks such as processing mail and ordering office supplies.

Administrative Assistant

Colorado State University
01.2004 - 01.2006
  • As the Dean’s Office receptionist, tasks included management of documentation and reconciliation for 30 accounts, creation and maintenance of expense-tracking spreadsheets, sorting and distribution of mail, supervision of mail courier, and assisted with purchasing and maintaining office equipment and maintained the general office supplies.

Administrative Assistant

Colorado State University
01.1993 - 01.2004
  • In providing administrative support to the Director of Human Resource Services, tasks included supervision of reception staff, conflict resolution and disciplinary management, organization of special events, creation and maintenance of sick and annual leave-tracking spreadsheets, management of schedules, office equipment and supplies purchasing, and sorting and distribution of mail.

Education

High School Diploma -

Thompson Valley High School
Loveland, CO
05.1985

Skills

  • Interpretation of Policy and Procedures
  • Proficient with Microsoft Office
  • Experience with HRMIS systems
  • Communicates effectively in person and in writing
  • Equipment Operator
  • Communication/Leadership/Organization
  • Workplace Safety
  • Equipment Inspection
  • Department of Transportation Regulations

References

Available upon request.

Timeline

Scale Attendant/Equipment Operator

City of Fort Collins
01.2020 - Current

Road Construction Sub Contractor

Self Employed
01.2016 - Current

Director of Guest Services/Office Manager

Crossroads Church (Congregation - 3,000)
01.2011 - 01.2017

Administrative Assistant

Colorado State University
01.2006 - 01.2009

Administrative Assistant

Colorado State University
01.2004 - 01.2006

Administrative Assistant

Colorado State University
01.1996 - 01.2008

Administrative Assistant

Colorado State University
01.1993 - 01.2004

High School Diploma -

Thompson Valley High School
Mitzi Cordova