Mitzi Leigh
Hertford ,NC
Summary
Dependable Habilitation Specialist with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable Habilitation Specialist with strong ability in all areas. Offering professionalism and stability. Highly organized, proactive and punctual with team-oriented mentality.
Overview
21
21
years of professional experience
Work History
Habilitation Specialist
Life Inc
Elizabeth City, NC
10.2019 - 04.2021
- Supervised staff providing direct care services including assigning tasks, monitoring performance levels and providing feedback.
- Collaborated with other members of the healthcare team to ensure comprehensive treatment approaches.
- Developed individualized plans of care based on assessment results and goals set by the patient and family.
- Encouraged patient participation in therapeutic activities that enhance independence in home, work or community settings.
- Participated in interdisciplinary team meetings to discuss patient progress and plan for future care needs.
- Provided instruction on daily living skills such as money management, meal planning and preparation, personal hygiene routines.
- Assisted in developing an environment that encourages independence while maintaining safety standards.
- Coordinated transportation for medical appointments or recreational outings as needed.
- Provided habilitation services, such as behavior management, communication training and leisure activities.
- Facilitated group activities designed to encourage socialization, self-expression, problem solving, decision making.
- Conducted assessments to evaluate patient's functional abilities and identified areas for improvement.
- Instructed patients on how to use adaptive equipment safely and effectively.
- Ensured compliance with all applicable state regulations related to habilitation services.
- Monitored patients' progress towards their goals and adjusted plans accordingly.
- Helped build skills related to problem-solving, communication and critical thinking.
- Attended medical appointments to promote accurate information exchange between medical provider and care team.
- Assisted clients in exploring social and leisure interests and community events.
- Monitored vitals to assess medical conditions or illnesses.
- Assisted clients with maintaining good personal hygiene.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Recorded client status progress and challenges in logbooks and reports.
- Drove clients to doctors' appointments and social outings.
- Contacted medical providers on behalf of clients to follow up on appointments.
DSP
Life Image
Elizabeth City, NC
10.2019 - 04.2021
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Food Service Worker
Aramark
Elizabeth City, NC
05.2017 - 12.2019
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Served meals to customers in a friendly and courteous manner.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Cleaned kitchen areas, equipment and utensils.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Maintained professional demeanor during interactions with customers and co-workers.
- Ensured that all foods were prepared according to health department regulations.
- Prepared beverages such as coffee, tea, soda.
- Assisted in the preparation of food items according to recipes and instructions.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Operated dishwashing machines safely and efficiently.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Correctional Sergeant
NCDPS
Elizabeth City, NC
12.1999 - 10.2017
- Supervised subordinate officers in their daily duties.
- Assisted in training new correctional officers on proper security protocols and procedures.
- Reviewed incident reports and other documentation submitted by subordinates.
- Diffused disruptive behavior by verbal interventions.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Prepared written reports concerning inmate's misconduct.
- Conducted random searches for contraband items such as weapons or drugs.
- Enforced discipline among inmates according to established rules and regulations.
- Communicated information regarding security, safety and operations through chain of command.
- Investigated allegations of misconduct by inmates and staff members.
- Searched building and grounds, living quarters and work areas for contraband.
- Prepared written evaluations of subordinate officers' performance on a periodic basis.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Ensured compliance with departmental policies, regulations and procedures.
- Participated in regular meetings with senior management to discuss operational needs and objectives.
- Supervised visitation and checked visitors for proper identification and contraband.
- Coordinated investigations into criminal activities committed by inmates or staff members.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Conducted scheduled headcounts to verify presence of prisoners.
- Supervised and made cell assignments.
- Assigned inmates to open and appropriate housing units.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Maintained order in building and on grounds of prison.
- Settled disputes between inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
Education
High School Diploma -
Perquimans County High School
Hertford, NC06-1988
Skills
- Social Skills Development
- Mental Health Support
- Documentation and Reporting
- Behavioral Assessment
- Adaptive Equipment Use
- Client Support
- Behavior Management
- Personal Hygiene Assistance
- Needs Assessment
- Meal Preparation
- Cooking Meals
- Attentive to People
- Light Housekeeping
- Decision-Making
- Effective Communication
- Vitals Monitoring and Documentation
- Client Transportation
- Medication Management
- Multitasking
References
References available upon request.
Timeline
Habilitation Specialist
Life Inc
10.2019 - 04.2021
DSP
Life Image
10.2019 - 04.2021
Food Service Worker
Aramark
05.2017 - 12.2019
Correctional Sergeant
NCDPS
12.1999 - 10.2017
High School Diploma -
Perquimans County High School