Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Mitzi lucas

Deli Manager
Clarksburg, WV,WV

Summary

Adept Deli Manager with a proven track record at Krogers Grocery Store, enhancing operational efficiency and customer satisfaction through expert inventory management and exceptional customer service. Excelled in staff training and supervision, significantly reducing food waste and maintaining impeccable sanitation standards. Achieved outstanding health inspection results, underscoring a commitment to food safety and quality. Talented Deli Manager adept at training employees, leading teams, and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

Overview

7
7
years of professional experience

Work History

Deli Manager

Krogers Grocery Store
03.2018 - Current
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
  • Maintained high standards of cleanliness and organization, passing all health inspections with outstanding results.

Education

High School Diploma -

San Fernando Valley Acadamey
San Fernando, CA
06.1990

Skills

Customer Service

Task Delegation

Employee Supervision

Inventory Management

Food Safety Compliance

Staff Training

Product Rotation

Ordering Supplies

Team direction

Sanitation Standards

Cost Reductions

Waste Reduction

Timeline

Deli Manager

Krogers Grocery Store
03.2018 - Current

High School Diploma -

San Fernando Valley Acadamey
Mitzi lucasDeli Manager