Mitzi Reyes Barcenas
Santa Rosa,CA
Summary
Highly experienced production known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Sales Asociate
JC Penny
Santa Rosa, CA
10.2021 - 12.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Production Worker
SMC Ltd.
Santa Rosa, CA
03.2019 - 08.2020
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Assembled medical products according to changing daily work orders and specific customer needs.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Reviewed job specifications to determine appropriate setups for production runs.
Education
High School Diploma -
Petaluma Adult School
Petaluma, CA05.2022
Skills
- Customer Needs Assessment
- Upselling Techniques
- Dispute Mediation
- Stocking and Receiving
- Order Processing
- Customer Service
- Retail Loss Prevention
- Policy and Procedure Adherence
Languages
Spanish
Native or Bilingual
Timeline
Sales Asociate
JC Penny
10.2021 - 12.2021
Production Worker
SMC Ltd.
03.2019 - 08.2020
High School Diploma -
Petaluma Adult School