Mitzi Reynolds
Wetumpka,AL
Summary
Seeking a challenging position in Customer Service,Administrative field, Where my skills can be utilized to better serve the company's clients and meet it's business goals.
Overview
8
8
years of professional experience
Work History
Trucking Dispatcher
Brittain Trucking
04.2023 - 02.2025
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Maintained open lines of communication between drivers, warehouse staff, and customers to ensure seamless coordination throughout the shipping process.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
- Worked closely with customers to effectively resolve issues and complaints.
Logistics Manager
Jet Polymer
04.2017 - 03.2023
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Skills
- Strong communication skills
- Excellent Customer Service Skills
- Computer, Microsoft, Excel
Timeline
Trucking Dispatcher
Brittain Trucking
04.2023 - 02.2025
Logistics Manager
Jet Polymer
04.2017 - 03.2023
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