Mitzi Ariel Sturdivant
Salisbury,NC
Summary
OBJECTIVE: Dedicated Social Worker offering 05 years expertise in crisis intervention in hopes of seeking a exciting position as Dean of Students in hopes of build strong relationships with faculty, staff and students to ensure the highest quality educational experience.
Overview
16
16
years of professional experience
Work History
CHILD WELFARE SPECIALIST II
MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICES
2019.11 - Current
- Family In-Home division
- CHARLOTTE NC 28212
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Developed and implemented programs to support children's mental health and well-being.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Nursing assistant
Diem, Jessica Brooker, Robert
2022.03 - 2023.03
- Assist patient with activities of daily living such as bathing, dressing, and eating during period of rehabilitation.
- Provided emotional support to patient as well as family during time of need.
- Monitored vital signs and report changes to nurse who was assigned by Veterans services to come out twice per week.
- Assisted with rehabilitation exercises per discharge orders and also assisted with physical therapy.
- Assisted in transfer of patient from bed to wheelchair or other devices during his rehabilitation period.
- Communicates efficiently patients, family members, and visitors providing warm and friendly greeting and approachable attitude.
- Responds to expressed concerns while displaying helpful, caring demeanor, answers questions when appropriate in professional manner.
HUMAN SERVICE SPECIALIST II
MECKELNBURG
2010.09 - 2019.10
- Processed applications and followed strict procedures to keep sensitive data confidential.
- Answered high volume of calls and provided assistance through effective listening and question response skills.
- Participated in trainings and seminars to improve skills set and knowledge.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Described procedures, requirements and benefits to clients and interested parties.
- Maintained heavy caseload of approximately 30 cases by utilizing effective time management and organizational skills.
- Prepared documents for review and completion by service applicants, supporting completion and responding to questions.
- Met with clients to conduct assessments of current situations and establish what needs to address.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Interviewed applicants for services and supported application completion as necessary.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
Detention Officer
MECKLENBURG COUNTY SHERIFF DEPARTMENT, Charles McGee(retired)Sergeant Avis Henderson
2007.08 - 2010.09
- Explains and enforces policies and procedures of Detention Center to detainees.
- Plans and supervises activities of detainees, including housekeeping and personal hygiene.
- Prepares observation reports on individuals assigned to Juvenile Detention Center
- Assists volunteers with activities that are planned for juveniles.
- Promotes positive behavior of juveniles by attempting to modify antisocial attitudes, discouraging undesirable habits and encouraging worthwhile habits.
- Implementing programs, rules and regulations according to policy and procedure
- Safety and security of th facility within assigned area.
- Being accountable for over 86 inmates or less per assignment or shift -Assisting inmates in minor disputes and issues throughout facility.
- Providing civil service to community.
- Counseling and assisting detainees with issues on daily basis.
- (Adults and Juveniles)
- Coordinated daily, monthly, and ad-hoc reporting to include OSHA safety reports, inmate headcount and work detail reports.
- Enforce regulations primarily through interpersonal communication skills and through use of progressive sanctions, such as removal of some privileges.
- Extensive analytical and documentation skills on daily basis
- Refer clients and families to social services agencies
- Maintained regular contact with youthful offenders and families after release to e -Collaborate with court, fellow law enforcement and community providers in efforts to reduce youthful offender re-entry
- Advocate for youth and their families’ members
- Respond /document all critical incidents regarding youth offenders within facility and assist with treatment plan development with behavioral team.
- Client tracking and monitoring for compliance
- Managing case load of youthful offenders
- Actively participate with staff/team meetings to build morale.
- Serve as secondary spokesperson for programs.
- Audit case files and documentation for accuracy, ensuring that policy and procedure have been followed.
- Receives inmates by conducting search, completing required intake forms, photographing and fingerprinting individual, securing all personal property, and dressing out inmate in detention attire.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Attended to feeding, housing, and physical well-being of inmates.
- Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
- Responded promptly to emergency situations and provided medical aid.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Processed visitors and attorneys arriving to see prisoners.
- Supervised and controlled behavior of 80 inmates.
- Provided counseling and guidance to inmates to boost wellbeing.
Education
Bachelor of Arts - Criminal Justice, Social Work. Human Services, Family Studies and interventions
The University of North Carolina, Southern College of Health Science
Charlotte, NC12.2006
Skills
- Academic Intervention
- Parental Communication
- Attention to Detail
- Team building
- Active Listening
- Flexible and Adaptable
- Cultural Awareness
Timeline
Nursing assistant
Diem, Jessica Brooker, Robert
2022.03 - 2023.03
CHILD WELFARE SPECIALIST II
MECKLENBURG COUNTY DEPARTMENT, SOCIAL SERVICES, FAMILY SERVICES
2019.11 - Current
HUMAN SERVICE SPECIALIST II
MECKELNBURG
2010.09 - 2019.10
Detention Officer
MECKLENBURG COUNTY SHERIFF DEPARTMENT, Charles McGee(retired)Sergeant Avis Henderson
2007.08 - 2010.09
Bachelor of Arts - Criminal Justice, Social Work. Human Services, Family Studies and interventions
The University of North Carolina, Southern College of Health Science
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