Mitzie Velazquez

• Assisted residents with daily dental and mouth care, bath functions, and hair care.
• Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

The duties focus on providing physical and instructional support to students with moderate to severe disabilities.

• Assisted special education teachers in implementing individualized education plans for diverse student needs.
• Collaborated with educators to monitor student progress and implement necessary adjustments in strategies.
• Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.

• Supervised daily operations, ensuring compliance with company standards and policies.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Trained and mentored team members, fostering a collaborative work environment.
• Developed staff schedules to ensure optimal coverage during peak hours.
• Resolved customer complaints effectively, maintaining high satisfaction levels.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.