Mitzie Williams
Pensacola,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate and skilled in handling administrative, operational and program functions. Wears many hats to accomplish dynamic objectives. Determined and ready to put 20+ years of dedication and experience to new professional challenges with a growth-oriented organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Physical Therapist Assistant
Pensacola Developmental Center
11.2023 - Current
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to increased patient satisfaction by providing compassionate care and clear communication throughout the rehabilitation process.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Communicated with physicians to provide updates on patient care.
- Maintained detailed documentation of patient treatments, progress, and responses to therapies for accurate record-keeping and improved continuity of care.
Disciplinary Support Professional
Pensacola Developmental Center
08.2023 - 10.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Hotel Manager
Super 6 Inn & Suites
08.2012 - 04.2014
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
Front Desk Agent
Quality Inn Hotel
06.2009 - 12.2011
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guest.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Private Nursing Assistant
Dr. Kent Stribling
12.2009 - 08.2011
- Maintained detailed records of patient progress, enabling healthcare providers to make informed decisions about treatment plans.
- Administered medication as prescribed, ensuring accurate dosages and timely administration.
- Developed strong relationships with patients'' families, enhancing trust in the quality of care provided.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Private Elderly Caregiver
Bea Carson
04.2007 - 10.2009
- Assisted clients with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
- Improved elderly clients'' quality of life by providing compassionate and attentive care.
- Provided mobility support through transfers, ambulation assistance, and the use of adaptive equipment.
Private Duty Nursing Assistant
Glenda Boler
10.2005 - 01.2007
- Provided emotional support to patients and their families.
- Assisted in meal planning and preparation according to individual dietary requirements, supporting proper nutrition for each patient.
- Implemented customized care plans designed by medical professionals, ensuring consistent quality of care.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Early Childhood Educator Assistant
Jump Start Learning Acedemy
11.2004 - 10.2005
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Applied play-based strategies to provide diverse approaches to learning.
- Helped create a culturally responsive classroom where all students felt valued and respected by incorporating diverse learning materials into daily lessons.
Education
Medical Assisting
Florida State College
Orlando, FLGED -
Philadelphia High School
Philadelphia, MS07.1996
Skills
- Geriatric Physical Therapy
- Orthopedic Rehabilitation
- Functional Mobility Training
- Data management familiarity
- Inventory Management
- Patient Advocacy
- Progress Reporting
- HIPAA Compliance
- Strategic Planning
- Proactive mindset
- Program Management
- Office Administration
Certification
- TACT
- CPR
- Fire Safety Management & Prevention
- OOSHA BBP
- Infection Prevention Training
- Principles of PBS
- Rights of Individuals with IDD Training
- Proper Body Mechanics, Positioning & Hoyer Lift
Timeline
Physical Therapist Assistant
Pensacola Developmental Center
11.2023 - Current
Disciplinary Support Professional
Pensacola Developmental Center
08.2023 - 10.2023
Hotel Manager
Super 6 Inn & Suites
08.2012 - 04.2014
Private Nursing Assistant
Dr. Kent Stribling
12.2009 - 08.2011
Front Desk Agent
Quality Inn Hotel
06.2009 - 12.2011
Private Elderly Caregiver
Bea Carson
04.2007 - 10.2009
Private Duty Nursing Assistant
Glenda Boler
10.2005 - 01.2007
Early Childhood Educator Assistant
Jump Start Learning Acedemy
11.2004 - 10.2005
Medical Assisting
Florida State College
GED -
Philadelphia High School
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