Mitzy Jean Taguse-Stelline
Pattersonville
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Logan's Deli, where I enhanced customer satisfaction through exceptional service and efficient food preparation. Skilled in POS systems and stock rotation, I thrive in team environments, ensuring accuracy of tasks, while fostering a positive atmosphere.
New to this country, excited and eager to learn and succeed at new things.
Overview
9
9
years of professional experience
Work History
Deli Worker
Logan's Deli
03.2024 - Current
- Assisted customers by providing knowledgeable product recommendations and samples.
- Monitored inventory levels, restocked shelves, and reported shortages.
- Implemented quality checks to maintain product freshness and presentation standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced cash register.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Prepared salads, soups and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Domestic Helper
Eugene International Services
03.2016 - 10.2021
- Delivered high-quality domestic services, ensuring cleanliness and organization throughout the residence.
- Assisted with meal preparation and grocery shopping, adhering to dietary preferences and restrictions.
- Managed laundry duties, including washing, ironing, and folding clothing items efficiently.
- Implemented effective cleaning routines using appropriate tools and techniques for various surfaces.
- Provided companionship and support to residents, fostering a positive living environment.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Maintained a clean, safe, and organized home environment for family members.
- Established trust with employers through reliable performance in completing daily tasks efficiently.
- Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
- Assisted elderly family members with personal care needs such as bathing or dressing routines if required.
- Worked collaboratively with other household staff to ensure seamless coordination and support for the family''s needs.
- Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Collected, forwarded or signed for mail, packages, or home services.
- Maintained a high level of discretion when handling sensitive information related to the family''s personal affairs or finances.
- Preserved patient safety by following safety protocols.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Bachelor of Science - Information Technology
East West Colleges
Banaybanay, Davao Oriental, Philippines04-2015
Skills
- Customer service
- Teamwork
- Food safety
- Menu memorization
- POS systems
- Food preparations
- Customer engagement
- Strong work ethic
- Honesty and integrity
- Stock rotation
- Order taking accuracy
- Accurate money handling
Languages
Tagalog
Native or Bilingual
Cebuano
Native or Bilingual
Timeline
Deli Worker
Logan's Deli
03.2024 - Current
Domestic Helper
Eugene International Services
03.2016 - 10.2021
Bachelor of Science - Information Technology
East West Colleges
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