Miya Brown
Honolulu,HI
Summary
To obtain a career in the airline industry as a flight attendant and provide high quality customer service while on the ground and on flight. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Cosmetologist
Ulupono Salon And Spa
09.2023 - Current
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Increased revenue through effective customer service and inventory management.
- Trained new cosmetologists on makeup and skincare products and techniques.
Instructor
Paul Mitchell the School Honolulu
05.2007 - 09.2023
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted classroom safety, collaboration and best practices.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Increased student participation via engaging lectures and assignments
- Applied various teaching aids to minimize learning gaps and instruct and motivate students
Stylist
Gallery M Salon
03.2015 - 03.2020
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Make-up consultant
MAC Cosmetics
04.2010 - 01.2019
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cosmetology -
Paul Mitchell the School
Costa Mesa, CABachelor of Science -
Honolulu Community College
Honolulu, HIHigh School Diploma -
Maui High School
Kahului, HISkills
- Customer service skill set
- Taking care of Customers needs
- Great phone call etiquette
- Facials and Makeup Applications
- Makeup Application
- Nail Treatments
- Customer Relations
- Flexible and Adaptable
- Verbal Communication
- Time Management
- Calm Under Pressure
References
- Charmaine Ito, Office/Property Manager, The Episcopal Diocese of Hawai’i, (808) 864-3700, charmaineito@gmai.com
- Erik Taitano, Salon Manager Ulupono Salon and Spa, (808) 497-0792
- Victoria Kamaka, Counselor at Kamehameha, (808) 554-9258
Affiliations
- A Board Member of WSO Women Speaking Out Load Against Domestic Violence.
- Club Volleyball Coach, 17s and 18s Girls Kaulukoa Volleyball Club
- Official Hair and Makeup Team for Miss Hawaii USA
Timeline
Cosmetologist
Ulupono Salon And Spa
09.2023 - Current
Stylist
Gallery M Salon
03.2015 - 03.2020
Make-up consultant
MAC Cosmetics
04.2010 - 01.2019
Instructor
Paul Mitchell the School Honolulu
05.2007 - 09.2023
Cosmetology -
Paul Mitchell the School
Bachelor of Science -
Honolulu Community College
High School Diploma -
Maui High School