Miya Galloway
Stonecrest,GA
Summary
Detail-oriented Inventory Control Analyst experienced in conducting inventory counts, checking paperwork and investigating variances. Efficient and hardworking team player with excellent organizational and analytical abilities. Successful at using software programs to accurately manage inventory needs. Accuracy-driven and knowledgeable about documentation and recordkeeping requirements. Methodical inventory professional driven to improve accuracy and optimize control policies for a lean and effective management system. Good communicator and planner with an excellent sense of business needs in all areas, including sales, marketing and customer service.
Overview
3
3
years of professional experience
Work History
Inventory Auditor
Nefab Packaging
11.2023 - Current
- Assisted management in developing strategic plans for inventory control, contributing to improved operational performance.
- Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Proven ability to develop and implement creative solutions to complex problems.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Counted all physical inventory and generated department audit reports.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Demonstrated adaptability by quickly familiarizing with new industry-specific software platforms as required.
Sales Consultant
TROC Global
04.2023 - 11.2023
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Stayed knowledgeable on latest product innovations and technological advancements through continuous training.
- Generated new leads through networking and attending industry events.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Used customer insights to develop innovative sales strategies to increase sales.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Sales Consultant
AT&T
08.2022 - 04.2023
- Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Generated new leads through networking and attending industry events.
- Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
- Cultivated lasting rapport with key industry clients by providing accurate pricing and credit terms to meet customer objectives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
Sales Specialist
Staples
01.2022 - 08.2022
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Located merchandise across various stores to address customer needs.
- Handled customer inquiries and resolved issues promptly, maintaining a positive shopping experience for all patrons.
- Increased sales and customer satisfaction through personalized servicing.
- Used in-store system to locate inventory and place special orders for customers.
- Issued receipts and processed refunds, credits, or exchanges.
- Handled in-store purchase payment processing with cash and credit cards.
- Maintained a well-organized and visually appealing store environment for optimal customer experience.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Increased customer satisfaction by providing expert product knowledge and personalized recommendations.
Head Hostess
Olive Garden Restaurant
08.2021 - 01.2022
- Took information about guests' party size, led to seating and offered menus.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Answered phone calls to take orders, give information and document reservations.
- Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
- Opened and closed seating sections according to volume of guests.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Restaurant Hostess
Olive Garden
01.2021 - 08.2021
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Accommodated special seating requests for guests to enhance satisfaction.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Reported problematic guests to management to foster safe and pleasant environment.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Associate of Business Administration - Business Administration And Management
Georgia State University
Atlanta, GA05.2026
Real Estate License - Real Estate
The CE Shop
Greenwood, CO05.2024
Certificate - CPR/BLS
Georgia State University
Atlanta, GA04.2022
High School Diploma -
Penn Foster Career School
Scranton, PA05.2020
Skills
- Compliance Software
- Bookkeeping and Reconciliation
- Microsoft Office
- Inventory Assessment
- Data Analysis
- Report Preparation
- Document Recordkeeping
- Records Maintenance
- Data Documentation
- Project Management
Timeline
Inventory Auditor
Nefab Packaging
11.2023 - Current
Sales Consultant
TROC Global
04.2023 - 11.2023
Sales Consultant
AT&T
08.2022 - 04.2023
Sales Specialist
Staples
01.2022 - 08.2022
Head Hostess
Olive Garden Restaurant
08.2021 - 01.2022
Restaurant Hostess
Olive Garden
01.2021 - 08.2021
Associate of Business Administration - Business Administration And Management
Georgia State University
Real Estate License - Real Estate
The CE Shop
Certificate - CPR/BLS
Georgia State University
High School Diploma -
Penn Foster Career School
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