Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miya Johnson

Columbus,GA

Summary

Preforming tasks has always been efficient, especially when it's time to apply old or new skills. The most significant skills to apply includes: conflict resolution, assistance, organization, intermediate math skills, comprehension, and teamwork. Improving customer service skills to be more well-rounded and productive when it comes to accommodating issues is a major goal to achieve. It's an obligation to expand one's self capabilities to become the successful person that is striven to be.

Overview

7
7
years of professional experience

Work History

Retail Associate

Marshalls
12.2023 - Current

Being employed as a retail associate of Marshall's has revealed more acceptive ways on how to better assist the people we work for and work with. It includes different ways to approach customers and give honest opinions in order to guide them on what suits their needs. As for teamwork, which is an important skill to obtain, everyone comes together in agreement with strategic plans to complete future tasks and ways to improve the establishment.

Steward

Augusta National Masters Tournament
04.2019 - 04.2025

As a steward for the Master's Tournament, this position includes cleaning dishes and the surrounding areas of the division. It was also required to cross-train with other workers because of how busy the establishment can get. With this job, it is important to maintain teamwork collaboration because it's easy for things to collapse if nobody is working together correctly. Because of my great work ethics, Augusta Nationals has invited me to work every year since 2019.

Cashier

Circle K
03.2023 - 10.2023

As a cashier of Circle K, it's expected to treat customers with appreciation and positivity for them to enjoy their shopping moments. It was required to stock merchandise which included organizing the shelves, the cooler, and pricing and labeling items. For being a dependable employee, it was necessary to pick up extra shifts to cover for others. With this role, understanding how to handle stressful situations allows improvement on the ability to communicate with customers to give the desired satisfaction.

Server

Applebee's Grill + Bar
09.2022 - 12.2022

As a waitress of Applebee's, it's essential to present an introduction to the diners, so they could be comfortable enough to decide what to feast on. It was required to take their orders including any special request they may have and insert it onto the restaurant's POS system. The job duties also included serving fresh meals, bussing tables, cleaning silverware, and cleaning around the restaurant.

Cashier

Sprint
06.2022 - 12.2022

As an employee of Sprint, it was important to treat customers accordingly with respect to help them feel acquainted. It was required to stock merchandise which included organizing the shelves for the store's appearance, the cooler, and pricing and labeling items. For being a dependable employee, it was essential to pick up extra shifts to cover for others. With this role, understanding how to handle stressful situations allows on improvement the ability to communicate with customers to give the desired satisfaction.

Cashier

Walmart
08.2021 - 04.2022

As an employee of Walmart, it was required to treat shoppers with appreciation for them to be satisfied with their experience. Engaging in conversation with content or frustrated shoppers helps them to be comfortable, but it's important to maintain the time while processing transactions. Offering assistance with their groceries while using the self-check out machine or the traditional check-out lane was required as well. With this role, experiencing a few anxious or stressful situations allows improvement on the ability to communicate with shoppers give the satisfaction they need.

Cashier

Family Dollar
07.2020 - 01.2021

To be Family Dollar's employee, it's necessary to treat customers accordingly with the consideration and positivity for them to enjoy their moments of shopping. It was required to stock merchandise which included organizing the shelves for the store's appearance, pricing and labeling needed items. If any of the customers needed assistance, it was important to give helpful information and guide them to what they needed.

Crew Team Member

McDonald's
06.2018 - 08.2020

As a crew member of McDonald's, it was required to treat customers with the upmost respect, so they could have a welcoming experience. The job instructed employees to show generosity and appreciation towards customers, keep the restaurant's equipment clean, train/help other workers, and preparing meals. For being considered a wellrounded employee, it was an honor to be the first person contacted if there was a shortage within the staff. The most important quality to apply was teamwork because the staff nor the restaurant wouldn't be able to function without it.

Education

No Degree - Civil Engineering

Columbus State University
05.2023

Skills

  • Store Operations
  • Stockroom Upkeep
  • Customer Needs Assessments
  • Suggestive Selling
  • Self-Checkout Assistance
  • Teamwork and Collaboration
  • Conflict Resolution
  • Reading Comprehension
  • Work Assignments
  • Customer Engagement

Timeline

Retail Associate

Marshalls
12.2023 - Current

Cashier

Circle K
03.2023 - 10.2023

Server

Applebee's Grill + Bar
09.2022 - 12.2022

Cashier

Sprint
06.2022 - 12.2022

Cashier

Walmart
08.2021 - 04.2022

Cashier

Family Dollar
07.2020 - 01.2021

Steward

Augusta National Masters Tournament
04.2019 - 04.2025

Crew Team Member

McDonald's
06.2018 - 08.2020

No Degree - Civil Engineering

Columbus State University
Miya Johnson