MIYA STOUDENMIRE
Fort Worth,TX
Summary
Dynamic professional with a proven track record at Envoy Air Inc, excelling in customer engagement and campaign optimization. Demonstrated expertise in social media management and effective communication, achieving a 10% increase in sales through strategic marketing initiatives. Committed to enhancing user experiences and driving brand recognition through innovative program development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flight Attendant
Envoy Air Inc an American Airlines company group
Dallas, Texas
03.2024 - Current
- Offered help with connecting flights or ground transportation upon arrival at destination airport.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Demonstrated safety equipment and procedures to meet FAA guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Sold AAdvantage loyalty program cards.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Social Media Liaison (Volunteer)
Trinity Harvest Church
Hurst, TX
05.2023 - Current
- Achieved remarkable results by tracking social media metrics to determine audience growth rate, volume, and reach!
- Positively represented Trinity Harvest Church.
- Successfully collaborated and engaged with entities both inside and outside of the Trinity Harvest Church!
- Coordinated advertising campaigns across multiple media platforms.
Brand Ambassador
Perfect 10 Promotions
07.2018 - Current
- Achieved heightened brand awareness through effective event marketing, impactful demonstrations, strategic sales techniques, and targeted promotional efforts.
- Successfully positioned new and existing brand products in highly competitive retail locations.
- Collaborated effectively with team members to successfully achieve sampling objectives.
- Achieved goals by effectively prioritizing tasks and demonstrating an exceptional work ethic, resulting in a 10% increase in sales.
- Maintained updated knowledge through continuing education and advanced training.
Assistant Social Media Manager (contract)
Sports and Ortho Thearpy
01.2023 - 03.2023
- Successfully led organic publishing efforts across multiple social platforms, playing a pivotal role in identifying, engaging, and repurposing user-generated content.
- I successfully monitored social media analytics and generated comprehensive reports for senior management.
- Successfully developed and implemented impactful campaigns to drive substantial website traffic and elevate brand recognition.
- Proficient in utilizing social media management tools like Hootsuite, Sprout Social, and Buffer to optimize online presence and drive engagement.
- Optimized campaigns across various channels such as Google Adwords, Bing Ads, Facebook Ads.
DIGITAL MARKETING MANAGER (contract)
The Wiggle Room
08.2022 - 12.2022
- Effectively managed marketing calendar and strategically published new content to align with successful product and service launches.
- Successfully addressed SEO requirements and implemented optimized strategies for both short-term and long-term campaigns.
- Successfully conveyed social media insights, trends, and Internet cultural conversations to clients and internal strategists, thereby delivering valuable feedback for informed decision-making.
- I have successfully developed marketing content, including blogs and promotional materials, utilizing Facebook Ads and optimizing ad campaigns through Google Ads. Additionally, I have created advertisements for social media and Email Marketing platforms.
- Consistently delivered exceptional copywriting support for organic posts, ensuring alignment with the brand's established tone of voice.
ADMINSTRATRIVE ASSISTANT/ SOCIAL MEDIAMARKETER
Texas School of Phlebotomy
09.2019 - 09.2020
- Efficiently handled all documentation for human resources, including completed forms, reports, logs, and records.
- Successfully collaborated with product development teams to strategize, create, and uphold compelling marketing materials for impactful sales presentations and client meetings.
- Developed captivating content for Social Media, SMS, Email Marketing, and e-Commerce with remarkable success.
- Developed and executed targeted communication plans and go-to-market strategies for successful new product launches and impactful product updates, resulting in enhanced user experiences.
- Achieved established priorities, consistently met all deadlines, and demonstrated commendable self-sufficiency.
SOCIAL MEDIA MANAGER/ OPERATIONSUPERVISOR
Buzz Barbershop
01.2016 - 06.2018
- Successfully established and implemented new communication standards and processes to effectively drive end-user satisfaction, foster customer loyalty, and accomplish client retention goals.
- Accomplished the creation of marketing and e-marketing materials for various projects, catered to websites and advertisements.
- Executed media buying/trafficking utilizing Facebook Ads and successfully optimized ad campaigns through Google Ads.
- Conducted continuous customer and market research, as well as demographic profiling, to successfully identify and capitalize on unmet market needs ahead of the curve.
- Increased sales for each barber by an impressive 15%.
INTERN
Mercedes, Of South Orlando
Benz
05.2012 - 08.2012
- I gained valuable experience in the Business Development Center, acquiring knowledge on various vehicles and becoming proficient in scheduling appointments for customer service. Additionally, I developed skills in Microsoft Excel, Microsoft Word, and administration assistance, contributing to my professional growth and achievements.
Education
MASTER'S OF SCIENCE - INTERNET MARKETING
Full Sail University
Winter Park, FlBACHELOR'S DEGREE - BUSINESS ADMIN/ MARKETING
Lincoln University
Jefferson City, MoSkills
- Event marketing
- Social media management
- Customer engagement
- Campaign optimization
- Workplace safety
- Attention to detail
- Effective communication
- Program development
- Relationship building
- Key performance indicators
Certification
- Management of Fashion and Luxury Companies, Coursera 2023- Present
- Certification in HTML Email responsive from scratch, Udemy- 2022
Timeline
Flight Attendant
Envoy Air Inc an American Airlines company group
03.2024 - Current
Social Media Liaison (Volunteer)
Trinity Harvest Church
05.2023 - Current
Assistant Social Media Manager (contract)
Sports and Ortho Thearpy
01.2023 - 03.2023
DIGITAL MARKETING MANAGER (contract)
The Wiggle Room
08.2022 - 12.2022
ADMINSTRATRIVE ASSISTANT/ SOCIAL MEDIAMARKETER
Texas School of Phlebotomy
09.2019 - 09.2020
Brand Ambassador
Perfect 10 Promotions
07.2018 - Current
SOCIAL MEDIA MANAGER/ OPERATIONSUPERVISOR
Buzz Barbershop
01.2016 - 06.2018
INTERN
Mercedes, Of South Orlando
05.2012 - 08.2012
MASTER'S OF SCIENCE - INTERNET MARKETING
Full Sail University
BACHELOR'S DEGREE - BUSINESS ADMIN/ MARKETING
Lincoln University
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