Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Miyabi Marquis

Miyabi Marquis

Kailua-Kona

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server/Hostess/Chef

Journeys Cafe
06.2024 - 04.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Housekeeper

Felicia Frazer-Harms
01.2023 - 01.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

Childcare Provider

Carolina's Family & Adam's Family
01.2018 - 01.2025
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.

Hostess/Cashier/Server

Black Rock Pizza
03.2024 - 11.2024
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Hostess/Cashier

Sakura
01.2024 - 11.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered phone calls to take orders, give information and document reservations.

Server/Hostess

Pele’s Kitchen
01.2022 - 01.2023
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

Konawaena High School
01.2025

Skills

  • Detail-oriented organization
  • Customer-focused dining etiquette
  • Point of sales software proficiency
  • Kitchen operations management
  • Effective communicator
  • Exceptional customer support
  • Reliable time management

Languages

Japanese
Limited Working

Timeline

Server/Hostess/Chef

Journeys Cafe
06.2024 - 04.2025

Hostess/Cashier/Server

Black Rock Pizza
03.2024 - 11.2024

Hostess/Cashier

Sakura
01.2024 - 11.2024

Housekeeper

Felicia Frazer-Harms
01.2023 - 01.2025

Server/Hostess

Pele’s Kitchen
01.2022 - 01.2023

Childcare Provider

Carolina's Family & Adam's Family
01.2018 - 01.2025

High School Diploma -

Konawaena High School

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