Miyah Jackson
Mauldin,SC
Summary
Adaptable office manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for growth and improvement.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
At Home Professional Care of SC
Greenville, SC
05.2018 - Current
- Planned and delivered training sessions and company events to improve employee effectiveness and address areas of weakness as well as team building.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Administered payroll and maintained proper documentation of employee personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ensured compliance with applicable laws regarding employment practices.
- Conducted research projects related to marketing initiatives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Worked successfully with diverse group of coworkers to accomplish goals and address possible issues related to our services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Barkeeper
The Dapper Dog
Mauldin, SC
05.2023 - Current
- Maintained cleanliness and organization of bar area, including stocking shelves with inventory.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Described drink flavors and taste profiles to customers to help with ordering decisions as well as recommended and served snacks to accompany drinks ordered by customers.
- Organized and replenished supplies in stock room and behind the bar to support timely and efficient retrieval and replenishment.
- Performed opening and closing duties such as counting cash drawers, and opening/closing the POS system accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Personal Caregiver
Total Home Health Care
Greenville , SC
08.2016 - 04.2018
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Followed safe lifting and transferring techniques to transport residents.
- Documented patient status and reported changes in care needs.
- Transported clients to medical appointments or social activities as needed.
- Maintained clean and well-organized environment for client happiness and safety.
- Entertained and provided companionship to patients to maintain mental health and alertness.
- Maintained client records of services provided and progress made.
- Reported concerns to nurse supervisor to promote optimal care.
- Ensured safety of the client by implementing necessary precautions around the home environment.
- Organized and monitored medication schedules according to physician instructions.
- Planned, prepared or served meals to patients according to prescribed diets.
Education
Some College (No Degree) - Retail Management
University of South Carolina - Columbia
Columbia, SCSkills
- Handling Difficult Customers
- Health Codes Compliance
- Marketing and Sales Experience
- Service-Oriented Mindset
- Operations Management
- Outstanding Customer Service
- Customer Relations
- Workflow Optimization
- Conflict Management
- Professional Communication
References
References available upon request.
Timeline
Barkeeper
The Dapper Dog
05.2023 - Current
Administrative Assistant
At Home Professional Care of SC
05.2018 - Current
Personal Caregiver
Total Home Health Care
08.2016 - 04.2018
Some College (No Degree) - Retail Management
University of South Carolina - Columbia
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