Miyah Jenkins
2421 Dakota Rock Dr,FL
Summary
Dedicated Health Care Assistant from Integrated Intervention For Children With Autism, known for exceptional patient care and efficient time management. Excelled in reducing infection risks and improving patient satisfaction through attentive, compassionate support. Skilled in CPR/AED, with a talent for maintaining calm under stress. Achieved notable patient and family communication, enhancing the care experience. Hospitality professional prepared for this role with comprehensive experience in high-energy and fast paced environments. Proven ability to create memorable guest experiences and maintain a well-organized area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Health Care Assistant
Integrated Intervention For Children With Autism
03.2021 - 10.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Facilitated smoother patient discharge processes by preparing documents and educating patients on post-discharge care.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
Bartender
Sean Patrick's Irish Pub
02.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server
Gruene River Grill
03.2022 - 02.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Science - Pharmaceutical Medicine
Hillsborough Community College
Tampa, FL05-2027
Skills
- Time Management
- Patient Care
- Supporting personal needs
- Attention to Detail
- Calm Under Stress
- Family Communication
- Personal Care Aide
- Certified in CPR/AED
- Highly reliable
- Strong multitasking
- Patience and Tolerance
- Clear and effective communication
- Engaging personality
- Organizational ability
- Customer service expertise
- Inventory
- Basic accounting
- Mixology
- Identification verification
- Hospitality and accommodation
Certification
- CPR/AED Certification
- FL Driver's License
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Timeline
Bartender
Sean Patrick's Irish Pub
02.2024 - 10.2024
Server
Gruene River Grill
03.2022 - 02.2023
Health Care Assistant
Integrated Intervention For Children With Autism
03.2021 - 10.2024
- CPR/AED Certification
- FL Driver's License
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Associate of Science - Pharmaceutical Medicine
Hillsborough Community College
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