Miyah Tucker
51 Adams Lake Dr Apt 6 Waterford,MI
Summary
Hello, My name is Miyah Tucker. I'm a hard worker with excellent citizenship skills. I have office and organizational ability in facility settings such as doctor offices and hospitals . I adapt easily to change and an excellent team player in rapid circumstances. I am a Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. I am knowledge seeking and very outgoing. Some of my hobbies include writing, cooking, and training my body and spirit. I truly hope to hear from you in the future thank you.
Overview
8
8
years of professional experience
Work History
Business Owner
Melanin Hontea, LLC
07.2020 - Current
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed and delivered engaging sales presentations to convey product benefits.
- Promoted and up-sold products and services to meet needs of customers.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Content Moderator
Majorel
07.2022 - 01.2023
- Managed content distribution to online channels and social media platforms.
- Used content management system to analyze user engagement and website traffic metrics.
- Maintained content marketing calendar to schedule creation and delivery deadlines.
- Utilized analytics and site metrics to determine areas of improvement.
- Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
Dietry Aide
Woodhaven Retirement Home
08.2021 - 06.2022
- Served meals to residents in accordance with established schedules and dietary procedures.
- Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Arranged tray and or table settings with proper tableware, condiments and tray card.
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
- Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Housekeeper
Health Care Service Group
11.2020 - 08.2021
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Medical Assistant
Reconstructive Foot Clinic
03.2019 - 10.2019
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Maintained detailed records of test results by entering data and patient information into computer
- Obtained client medical history, including medication information, symptoms and allergies
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
- Assisted physicians in follow-through of care
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Escorted patients to examination rooms
- Ensured collection of lab specimens by appropriate lab courier
- Gathered forms, copied insurance cards and to collect patient information for billing and insurance filing
- Sanitized, restocked and organized exam rooms and medical equipment
- Collected and documented patient medical information such as blood pressure and weight for new patients
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Physical Therapist Assistant
Oakland county physical therapy
07.2018 - 08.2018
- Patient registration, Charting patient files, assisting with patients, massaging, room preparation
- Treated each patient according to a written plan of care to meet predetermined goals
- Educated patients and family members regarding diagnosis, injury prevention and therapeutic treatments
- Communicated effectively with other care providers (physicians, nurses, business office, and medical records) to provide for continuity of patient care
- Followed all HIPAA rules and regulations regarding patient confidentiality
- Worked in acute care setting and created individualized exercise programs for patients
Externship
Ace Home Care Network
07.2018 - 07.2018
- Filing, Charting, organizing,
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
- Reviewed charts and flagged incomplete or inaccurate information
- Input data into computer programs and filing systems
- Adhered to all facility, company and legal guidelines
- Audited records for accuracy
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Dietary Aide
Morrison Company
Bosford Commons
06.2017 - 08.2017
- Serving food and drinks in accordance to dietary needs, teamwork, safety oriented, customer service, following care plans for patients
- Engaged patients with games, crafts, cooking, music, reading and other activities
- Developed and implemented nursing care plans
- Ensured safety and well-being of patients
- Patiently and compassionately assisted patients requiring assistance eating meals
- Quickly and accurately served specific meals to patients with special dietary needs
- Closely followed sanitation and food handling guidelines while assisting daily meal preparation
- Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher
Clerk
JC Penney
07.2016 - 04.2017
- Customer service oriented, cashier, team work, organization with items, good work ethic
- Stocked and replenished merchandise according to store merchandising layouts
- Answered customer telephone calls promptly and in an appropriate manner
- Identified potential shoplifters and alerted management
- Wrote sales slips and sales contracts
- Welcomed customers into the store and helped them locate items
- Prioritized helping customers over completing other routine tasks in the store
- Cleaned and organized the store, including the checkout desk and displays
- Worked with the management team to implement the proper division of responsibilities
- Communicated clear expectations and goals to each team member
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Educated customers about the brand to incite excitement about the company’s mission and values
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
26400 Lahser Rd, Suite 227 Southfield, Michigan 4811.2023
Certificate of completion - Medical Assisting
Abcott Institute
Southfield, MI08.2018
High School Diploma -
Inkster High School
Inkster, MI06.2012
Skills
- Affinity for helping others
- Document scanning
- Self-motivated
- Extremely organized
- Proficient in Microsoft office, word, PowerPoint and excel programs
- Conflict resolution
- Cultural Diversity awareness
- Scheduling
- Team collaboration
- Sorting and labeling
- Bookkeeping
- Analytical skills
- Client Relationships
- Talented leader
- Outstanding communication skills
- Venipuncture
- HIPAA Compliance
- Patient confidentiality
- Specimen Preparation
- Infection Control
- Paperwork Processing
- Data Entry
- Specimen labeling procedures
- Quality control guidelines
- Diagnostic Testing
- Patient Care
- Medical Records Management
- Order of draw
- Patient Scheduling
- Medical Terminology
- Valid MI driver's license
- EMR / EHR
Timeline
Content Moderator
Majorel
07.2022 - 01.2023
Dietry Aide
Woodhaven Retirement Home
08.2021 - 06.2022
Housekeeper
Health Care Service Group
11.2020 - 08.2021
Business Owner
Melanin Hontea, LLC
07.2020 - Current
Medical Assistant
Reconstructive Foot Clinic
03.2019 - 10.2019
Physical Therapist Assistant
Oakland county physical therapy
07.2018 - 08.2018
Externship
Ace Home Care Network
07.2018 - 07.2018
Dietary Aide
Morrison Company
Bosford Commons
06.2017 - 08.2017
Clerk
JC Penney
07.2016 - 04.2017
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialists
Certificate of completion - Medical Assisting
Abcott Institute
High School Diploma -
Inkster High School
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