Miyaki Chan
San Francisco ,CA
Summary
Accomplished Administration Officer with a proven track record at Rohlig Hong Kong Limited, excelling in administrative support and office management. Demonstrated ability to enhance customer relationships and streamline document control processes. Skilled in MS Office and effective communication, significantly contributing to operational efficiency and a positive work environment.
Overview
22
22
years of professional experience
Work History
Administration Officer
Rohlig Hong Kong Limited
05.2013 - 09.2024
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Administrative Assistant
Credit Lyonnais HK
08.2002 - 11.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Westmoor High School
Daly City06-1989
Skills
- Administrative Support
- Office Management
- Document Preparation
- Schedule Maintenance
- MS Office
- File Maintenance
- Document Control
- Database Administration
- Travel Arrangements
- Supplies Ordering
- Job Costing
Languages
Chinese (Mandarin)
Professional Working
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
Administration Officer
Rohlig Hong Kong Limited
05.2013 - 09.2024
Administrative Assistant
Credit Lyonnais HK
08.2002 - 11.2012
High School Diploma -
Westmoor High School
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