Summary
Overview
Work History
Education
Skills
Timeline
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Kamiya Montley

New Market,AL

Summary

Reliable detail-oriented professional with over 5 years of experience in high-stakes, fast-paced environments. Expert in delivering exceptional customer service, managing front-desk operations, and maintaining 100% accuracy in digital reporting and documentation. Technically proficient in Windows-based applications, Google Suite, and Microsoft Office, with a proven ability to manage complex workflows and professional phone communications.

Overview

5
5
years of professional experience

Work History

Representative Assistant

AT&T
Huntsville, AL
04.2025 - 09.2025
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Managed scheduling for representatives, ensuring optimal coverage during peak hours.
  • Supported sales team by preparing necessary materials and maintaining inventory of promotional items.
  • Utilized systems to track customer interactions and follow up on requests promptly.

Security Specialist

Sunstate Security
Huntsville, AL
10.2024 - 04.2025

• Managed site workflows, including checking in logistics vehicles and printing credentials for authorized personnel.

• Authored detailed Digital Activity Reports (DAR) using specialized software, ensuring all data was accurate and submitted on time.

• Facilitated the onboarding and training of new recruits, focusing on communication protocols and site safety systems.

Security Administrator

Allied Universal Security Services
Madison, AL
08.2023 - 04.2024
  • Served as the primary point of contact for visitors and staff, maintaining a professional and welcoming front-desk presence.
  • Managed multi-line phone systems to schedule meetings, confirm appointments, and direct inquiries.
  • Utilized scanning devices and digital databases to verify credentials and ensure efficient building access.
  • Assisted in training new employees on administrative procedures and professional conduct standards.

Machine Operator/Crew Lead

Abbott Laboratories Limited
Gurnee, IL
10.2020 - 06.2022
  • Directed a team in high-speed assembly and packaging of medical kits, ensuring consistent achievement of production goals.
  • Ensured 100% accuracy of lot numbers and safety seals while adhering to stringent regulatory standards.

Education

High School Diploma -

Wauconda High School
Wauconda, IL

Skills

    Software: Google Suite (Sheets, Docs, Slides), Microsoft Office (Excel, Word), Windows OS

    Communications: High-Volume Call Handling, Appointment Scheduling, Conflict Resolution

    Operations: Digital Activity Reporting (DAR), Team Leadership, Process Improvement,Data Entry

Timeline

Representative Assistant

AT&T
04.2025 - 09.2025

Security Specialist

Sunstate Security
10.2024 - 04.2025

Security Administrator

Allied Universal Security Services
08.2023 - 04.2024

Machine Operator/Crew Lead

Abbott Laboratories Limited
10.2020 - 06.2022

High School Diploma -

Wauconda High School