Miyani Jackson
New York
Summary
Dynamic educator and team player with proven adaptability and communication skills honed at Bronx Academy Of Promise Charter School. Excelled in fostering literacy development and supporting diverse learners. Achieved positive classroom environments, demonstrating a commitment to student achievement and collaborative success.
Overview
6
6
years of professional experience
Work History
Floater Teacher
Bronx Academy Of Promise Charter School
06.2024 - Current
- Promoted a positive classroom environment through effective classroom management strategies, fostering mutual respect among students.
- Built and maintained environment that stimulated learning and supported student achievement.
- Exercised great adaptability in transitioning between assigned classrooms.
- Managed disciplinary actions for unacceptable behavior, working with individuals and supporting educational elements of remediation process.
- Monitored up to [Number] students simultaneously with confidence and leadership.
- Counseled students needing occasional emotional support.
- Gave clear instructions on homework completion and supported students both in groups and individually.
Team Member
Sweetgreen
03.2024 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Crew Member
Chic-Fil-A
05.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Operated cash register to ring up final bill and process various forms of payment.
Administrative Assistant
The Organic Armoire., LLC
09.2018 - 10.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Crew Member
Trader Joe's
07.2019 - 09.2021
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Retrieved items for customers and verified prices.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Supported store management by performing additional tasks as needed, such as opening or closing procedures.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH09-2025
High School Diploma -
James Madison High School
New York, NY12-2022
Skills
- Parent-teacher communication
- Instructional strategies
- Early childhood education
- Literacy development
- Special education
- Physical education
- Project-based learning
- Mathematics instruction
- Language acquisition
- Social studies instruction
- Science instruction
- Diverse learner support
Timeline
Floater Teacher
Bronx Academy Of Promise Charter School
06.2024 - Current
Team Member
Sweetgreen
03.2024 - 09.2024
Crew Member
Chic-Fil-A
05.2022 - 08.2023
Crew Member
Trader Joe's
07.2019 - 09.2021
Administrative Assistant
The Organic Armoire., LLC
09.2018 - 10.2022
Bachelor of Arts - Psychology
Southern New Hampshire University
High School Diploma -
James Madison High School
Similar Profiles
Jefferson PaigeJefferson Paige
Intern at Promise Academy Charter SchoolIntern at Promise Academy Charter School
Siam Abdur-RaufSiam Abdur-Rauf
Tutor at Promise Academy 1 Charter SchoolTutor at Promise Academy 1 Charter School
Julissa FernandezJulissa Fernandez
ICT Classroom Teacher at Storefront Academy Charter School South BronxICT Classroom Teacher at Storefront Academy Charter School South Bronx