MIYA WHITE
OK
Summary
Experience in healthcare support, customer service, and administrative roles. Strong communication, organization, and multitasking skills with a growing clinical foundation and commitment to patient-centered care. Currently pursuing nursing education with hands-on experience in fast-paced healthcare environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
North Texas Ophthalmology
Wichita Falls, TX
06.2025 - 08.2025
- Managed patient scheduling and appointment confirmations to enhance clinic workflow.
- Maintained accurate patient records using electronic health record systems.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Lead Veterinary Technician
Hill Country Veterinary
Burkburnett, TX
09.2022 - 05.2025
- Supervised daily operations and workflows for veterinary technicians, ensuring high-quality patient care.
- Educated pet owners on preventative care measures such as vaccinations, dental care, nutrition management, parasite control strategies to improve pet health outcomes.
- Trained and mentored junior technicians on surgical procedures and animal handling techniques.
- Enhanced patient care by implementing efficient workflow processes and maintaining a clean, organized work environment.
Cashier
Burk Nutrition
Burkburnett, TX
04.2021 - 05.2022
- Processed customer transactions with accuracy and efficiency.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Managed cash register operations, ensuring balanced daily cash drawers.
Cashier
Chicken Express
Burkburnett, TX
04.2018 - 01.2020
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Associate Degree - Nursing
Oklahoma City Community College
Oklahoma City, OK05-2026
Bachelor - Agribusiness Management
Cameron University
Lawton, OK07-2024
Skills
- Vitals monitoring
- Task prioritization
- Patient monitoring
- Infection control standards
- Medication administration
- Privacy and confidentiality
- IV setup
- Basic nursing care
- Critical thinking
- EMR / EHR
- Medical procedure preparation
- Multitasking
Certification
- Basic Life Support Certification - July 2027
- Psychological First Aid Certification - January 2026
Clinical Experience
Medical-Surgical
- Performed head-to-toe assessments on adult patients
- Administered oral, IM, and subcutaneous medications under RN supervision
- Monitored vital signs and blood glucose levels
- Prioritized care for multiple patients in acute settings
Pediatrics
- Performed age-appropriate assessments on infants, children, and adolescents
- Administered weight based medications safely
- Promoted developmental appropriate communication utilizing therapeutic techniques
- Monitored pediatric vital signs and oxygen saturation using age-specific parameters
Obstetrics
- Assisted with newborn swaddling, feeding, and thermoregulation
- Participated in labor and delivery monitoring
- Observed and assisted during Cesarean section procedure
- Monitored fetal heart tones and maternal vital signs
Intensive Care Unit
- Maintained strict infection prevention and control protocols
- Recognized signs of patient deterioration and reported concerns quickly
- Assisted in monitoring critically ill patients
- Participated in interdisciplinary rounds and collaborative care planning
Behavioral Health
- Conducted therapeutic communications with patients experiencing mood disorders
- Maintained professional boundaries and trauma-informed care approach
- Collaborated with mental health team members
- Assisted in developing and implementing patient-specific care plans
Timeline
Receptionist
North Texas Ophthalmology
06.2025 - 08.2025
Lead Veterinary Technician
Hill Country Veterinary
09.2022 - 05.2025
Cashier
Burk Nutrition
04.2021 - 05.2022
Cashier
Chicken Express
04.2018 - 01.2020
Bachelor - Agribusiness Management
Cameron University
Associate Degree - Nursing
Oklahoma City Community College