Mi’Yohna Walker
Wilmington,DE
Summary
Proven Emergency Medical Technician with extensive experience at Keystone Quality Transport, adept in critical decision-making and patient assessments. Demonstrated ability to improve patient care efficiency by 20% through expert CPR/AED application and vital signs monitoring. Skilled in emergency vehicle operation and committed to maintaining high safety standards.
Overview
2025
2025
years of professional experience
Work History
Emergency Medical Technician
Keystone Quality Transport
- Handle dispatching calls via tablet to ensure correct location for pick up and drop off of patients.
- Handle vitals during transportation.
- Give CPR when needed.
- Proper working of suctioning patients.
- Ensure equipment is stocked before transport.
- Maintain a clean environment for the safety of my patients and myself.
- Familiar with HIPAA rules.
- Has an certification to operate Emergency vehicles.
Dispatcher Office Assistant
Keystone Quality Transportation
01.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Advised regarding delays and special circumstances.
- Maintained updated and detailed records of calls in physical and electronic database.
- Supported efficient scheduling processes, arranging staff coverage for shifts and managing time-off requests.
Education
Emergency Medical Technician - Medical
All State Careers School
Essington, PASkills
- Basic Life Support
- CPR and First Aid
- Critical decision-making skills
- Vital signs monitoring
- Vital sign assessment
- Pre-hospital Care
- Airway Management
- Direct Patient Care
- Patient Assessments
- Patient Transport
- Ambulance driving
- Behavioral Emergencies
- Emergency vehicle operation
- Certified in CPR/AED
Timeline
Dispatcher Office Assistant
Keystone Quality Transportation
01.2024 - Current
Emergency Medical Technician
Keystone Quality Transport
Emergency Medical Technician - Medical
All State Careers School
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