Experienced in office assistance, sales, customer service data entry, auditing, accounting, supervision and training. Punctual, experienced in meeting deadlines, work well under pressure, great communication skills and believe in longevity. Organized and motivated and eager to apply time management and organizational skills in various environments. Seeking the opportunity to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Office Assistant III
San Bernardino County Registrar of Voters Office
05.2021 - 11.2022
Assisted with the 2021 CA Gubernatorial Recall Election by scanning Conditional Voter
Registration (CVR), Early Votes and Provisional Envelopes where there was over 500,000 ballots cast
Researched voters in Elections Management System (EMS) and Mail Ballot Sorter
(BlueCrest) to attach correct documents and signatures
Auditing voter information to be up to date and synchronized in EMS
Keying affidavits by capturing voter's signature, using 3 or more verifications to confirm attachment is made to correct voter
Reconciliation of early vote red ballot boxes by confirming all envelopes are counted on logs provided and scanning them in to elections system
Batching, scanning, keying, attaching and verifying Change of Address Notification (CAN) cards and Voter Notification cards (VNC) to correct voter
Training and overseeing new staff on EMS software and procedures involved with gathering information on voters that may have voted twice (red light envelopes) when verifying if voter's ballot can be counted.
Co-Led Nominations and Signature in Lieu for 2022 Statewide Direct Primary Election
Creating Petitions for Candidates in Election System.
Revising procedures and creating new ways to help staff for future elections according to Federal Guidelines, training and overseeing staff.
Maintained and updated office records, both digital and physical.
Verifying valid signatures and signatures counts for more than 5 petitions of more than 200,000 signatures.
Managed daily data entry and kept clerical information accurate and up-to-date.
Completed clerical tasks such as filing, copying, and distributing mail.
Logistics, Phone Bank Department:
Corresponded directly with Rialto Unified School Department, San Bernardino City Unified School District, Victor Valley Unified High School District and Morongo Unified School District for use of schools to be used in the 2022 General Election
Scheduled and dispatched teams to preform surveys for potential polling sites.
Organizing and updating information into Elogs program
Scheduled and coordinated travel arrangements for office staff members.
Using Sharepoint to verify FUA's (Facility Use Agreement) for assigned sites
Sending COI's (Certificate of Insurance) and Election Plans to sites.
Interacted with customers by phone, email, or in-person to provide information.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Edited documents to keep company materials free of grammar errors.
Office Assistant II
San Bernardino County Registrar of Voters Office
03.2020 - 05.2020
Auditing ballots for Presidential election by verifying voters filled ballots out correctly as they were scanned, making corrections as needed by computer or at times by hand
Organizing of ballots by making sure their votes would be counted by political party.
Managed daily data entry and kept clerical information accurate and up-to-date.
Collaborated with various departments to complete assigned tasks.
Prepared and edited documents to produce precise, accurate and professional communication.
Input data into spreadsheets and databases.
Edited and proofread documents for accuracy and completeness.
Bookstore Manager
Bookstore Mgrch, A Clear View Ministries
01.2005 - 12.2018
Managed the media department in the ministry, trained new helpers in duplicating sermons, light scribing inventory stock, cash and credit transactions and retail sales
My responsibilities included finance reports, finalizing transactions batches, troubleshooting problems and work schedules.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Associate Degree - Real Estate
San Bernardino Valley College
San Bernardino, CA
2021
Skills
Microsoft Word, Excel and PowerPoint
Employee Training
Multi-Line Phone Proficiency
Office Management
Strong Interpersonal Skills
Self Starter
Time Management
Customer Service
Professional and Mature
Reliable and trustworthy
Timeline
Office Assistant III
San Bernardino County Registrar of Voters Office
05.2021 - 11.2022
Office Assistant II
San Bernardino County Registrar of Voters Office
03.2020 - 05.2020
Bookstore Manager
Bookstore Mgrch, A Clear View Ministries
01.2005 - 12.2018
Associate Degree - Real Estate
San Bernardino Valley College
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