Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Timeline
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Miyonna Perry

Greensboro,NC

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Package Sorter

FedEx
Durham, NC
10.2023 - 12.2024
  • Organized packages according to size and weight specifications.
  • Scanned barcodes on packages to ensure accuracy of delivery.
  • Inspected packages for signs of damage or tampering.

Customer Service Representative

Conduent
Greensboro, NC
08.2024 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Collected feedback via surveys to enhance service quality.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.

Cashier

Arigato Japanese Steak & Seafood House
Greensboro, NC
01.2021 - 01.2024
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Counted the money in the cash drawer at the beginning of the the shift to ensure that the amounts were correct and that there was sufficient change.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Reconciled transactions at the end of the shift using appropriate forms and reports to verify the accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Server

Arigato Japanese Steak & Seafood House
Greensboro, NC
01.2021 - 01.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area and restocking supplies.

Education

Associate of Science - Behavioral Sciences

North Carolina Central University
Durham, NC
05-2027

High School Diploma -

Greensboro College Middle College
Greensboro, NC
05-2023

Skills

  • Package handling
  • Teamwork
  • Mail distribution
  • Process Improvement
  • Critical Thinking
  • Multitasking Abilities
  • Effective communication
  • Reliability
  • Logistics understanding
  • Self motivation
  • Time management abilities
  • Customer service
  • Professionalism
  • Computer Skills
  • Quick-learning
  • Problem-solving abilities

Affiliations

  • Background in Competitive dance
  • National Junior Honor Society through Middle School
  • Part-time employee while in high school

Languages

English
Professional
Spanish
Elementary

Accomplishments

  • Skipped 5th & 9th Grade Courses due to Exemplary Intelligence

Certification

  • CPR Certified

References

References available upon request.

Timeline

Customer Service Representative

Conduent
08.2024 - 11.2024

Package Sorter

FedEx
10.2023 - 12.2024

Cashier

Arigato Japanese Steak & Seafood House
01.2021 - 01.2024

Server

Arigato Japanese Steak & Seafood House
01.2021 - 01.2024

Associate of Science - Behavioral Sciences

North Carolina Central University

High School Diploma -

Greensboro College Middle College
Miyonna Perry