Summary
Overview
Work History
Education
Skills
Timeline
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Miyooki Hwangbo

Chicago,IL

Summary

Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.

Overview

10
10
years of professional experience

Work History

Email Marketing Assistant

BIR Training Center
06.2015 - 06.2017
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Restaurant Server

Matsuya Chicago
07.2018 - 09.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.


Restaurant Server

Wasabi LLC
04.2021 - 12.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.

Event Assistant

Salud Translation Servises
03.2025 - 05.2025
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Improved communication between team members with clear instructions, resulting in more efficient task execution during events.
  • Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
  • Assisted in organizing successful events by collaborating with vendors and suppliers.

Event Assistant

Eclat LLC
01.2024 - 02.2025
  • Directed team to set up and keep banquet space clean and presentable for guests.
  • Ensured smooth operations during events by managing schedules and delegating tasks to volunteers or support staff effectively.

Education

Vocational & Technical School - Educational Services

BIR Training Center
Chicago, IL
04-2017

Career Training Programs - Business Career Program

Computer Systems Institute
Chicago, IL
09-2022

Skills

  • Strong organization
  • Food and beverage management
  • Sales experience
  • Creativity and innovation
  • Food and beverage experience
  • Guest relations
  • Brand marketing
  • Foodservice support
  • Food and beverage background
  • Strong work ethic
  • Teamwork and collaboration
  • Positive attitude

Timeline

Event Assistant

Salud Translation Servises
03.2025 - 05.2025

Event Assistant

Eclat LLC
01.2024 - 02.2025

Restaurant Server

Wasabi LLC
04.2021 - 12.2022

Restaurant Server

Matsuya Chicago
07.2018 - 09.2020

Email Marketing Assistant

BIR Training Center
06.2015 - 06.2017

Vocational & Technical School - Educational Services

BIR Training Center

Career Training Programs - Business Career Program

Computer Systems Institute