Experienced in Higher Education & Office Management
Extensive background in design, delivery, and evaluation of complex educational programs. Successfully manages education programs, identifies areas of growth, and coordinates events to promote schoolwide strategies.
Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Skills
Higher Education
Team Management
Educational Support
Support Networks
District Standards
Office Management
Policy and Procedure Modification & Enforcement
CRM Software
Staff Training
Work History
AVID Coordinator / AVID Elective Teacher
Prince George's County Public Schools
District Heights, Maryland
08.2021 - 06.2022
Planned and implemented monthly staff development and in-service training on WICOR Strategies to enhance knowledge and skills in support of shifting the school into an AVID school.
Audited the Site-Team's lesson plans to assess the quality of education and assistance offered to AVID students as well as offering assistance when needed.
Scheduled educational activities, faculty lectures, and departmental events to drive the mission and values of the institution.
Facilitated development of program structure within classrooms to formulate and implement quarterly goals.
Established and updated objectives and tools for the overall program.
Designed or used assessments to monitor student learning outcomes.
Discussed student success strategies and development of study skills.
Mentored students, offering advice and support on topic selection, appropriateness, and academic value.
Social Studies Teacher
Prince George County Public Schools
District Heights, Maryland
08.2018 - 06.2021
Instructed groups of up to 35 students and provided individual support.
Documented attendance, assignments, grades, and participation for over 35 students.
Used SchoolMAX to upload student grades and absence data into district computer systems.
Educated students regarding national and global social issues and influencing factors.
Maintained awareness of relevant current events and quickly incorporated study into the curriculum.
Established and enforced rules of behavior to drive social development and maintain positive interactions.
Promoted exploration of building blocks of learning by leading diverse, hands-on activities.
Fostered team collaboration between students through group projects.
Developed and distributed study guides to reinforce lecture details and help students with test preparation.
Administered quizzes and tests to assess students' understanding of the material.
Collaborated with parents, administrators, and counselors to develop improvement plans for struggling students.
Classroom Teacher
National Christian Academy
Fort Washington, MD
08.2000 - 06.2006
Instructed groups of up to 25 students and provided individual support.
Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
Documented attendance, assignments, grades, and participation for over 25 students.
Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
Assessed student learning progress and comprehension with routine tests and standardized examinations.
Collaborated with parents, administrators, and counselors to develop improvement plans for struggling students.
Admissions Advisor
Various Colleges
, Maryland, District Of Columbia, & Virginia
11.2006 - 12.2016
Locations
Kaplan University (Rockville, MD)
Sanford Brown College (McLean, VA)
Fortis College (Landover, MD)
TESST College of Technology (Alexandria, VA)
Responsibilities
Assessed students' abilities and recommended degree programs to highlight strengths.
Regularly met with enrolled students to confirm success and identify problem areas.
Gathered necessary paperwork and applications for students to initiate the enrollment process.
Used data to monitor students' progress and recommend solutions for improvement.
Team Leader - Admissions Advisor
Career Technical Institute
Washington , DC
01.2014 - 03.2015
Mentored and led a team of 5 members to foster proper completion of assigned duties while providing exceptional customer service.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Used data to monitor students' progress and recommend solutions for improvement.
Maintained positive relationships with students, faculty, alumni, and administration.
Regularly met with enrolled students to confirm success and identify problem areas.
Assessed students' abilities and recommended degree programs to highlight strengths.
Office Manager
All Year Lawns, LLC
Lothian, MD
09.2003 - Current
Managing over 20 customer inquiries per day.
Establishing workflow processes, monitoring daily productivity, and implementing modifications to improve personnel's overall performance.
Review client and staff feedback and make appropriate business adjustments to meet needs and address concerns.
Overseeing office inventory activities by ordering and requisitions and stocking and shipment receiving.
Evaluating employee records and productivity and submitting evaluation reports.
Optimizing organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
Bachelor of Science - Child & Adolescent Studies (CAAS)
Bowie State University
Bowie, MD
05.2018
Affiliations
Member of Alpha Kappa Alpha Sorority, Incorporated
Timeline
AVID Coordinator / AVID Elective Teacher
Prince George's County Public Schools
08.2021 - 06.2022
Social Studies Teacher
Prince George County Public Schools
08.2018 - 06.2021
Team Leader - Admissions Advisor
Career Technical Institute
01.2014 - 03.2015
Admissions Advisor
Various Colleges
11.2006 - 12.2016
Office Manager
All Year Lawns, LLC
09.2003 - Current
Classroom Teacher
National Christian Academy
08.2000 - 06.2006
Bachelor of Science - Child & Adolescent Studies (CAAS)