Mizaiah Lucas
Upper Marlboro,United States
Summary
Professional experience as Front Desk Receptionist Intern with expertise in managing multi-line phone systems and scheduling appointments. Proven ability to maintain organized reception areas while enhancing customer satisfaction through effective communication. Strong interpersonal skills utilized to navigate challenging situations with professionalism. Achieved improved efficiency in administrative tasks, contributing to overall operational success.
Overview
4
4
years of professional experience
Work History
Digital Media Specialist Intern
Bowie State University
Bowie, MD
02.2025 - Current
- Enhanced digital content for websites, blogs, and social media platforms.
- Established strategic relationships with bloggers and influencers to amplify brand messaging.
- Edited content for consistency and relevance across multiple channels.
Receptionist Intern
Recovery 1 Towing LLC - Dicks Auto Body
Upper Marlboro, MD
01.2021 - 08.2024
- Scheduled client appointments within calendar system to optimize scheduling efficiency.
- Delivered prompt, accurate responses to customer inquiries, enhancing overall service quality.
- Greeted visitors, provided company information, and directed them appropriately.
- Managed office supply inventory and placed timely orders as needed.
- Maintained organized front desk by regularly tidying reception area during shifts.
- Supported various departments with administrative tasks and special projects.
- Ensured confidentiality of sensitive client and employee information at all times.
- Verified client identity prior to granting access to services or premises.
Education
High School Diploma -
Fredrick Douglass High School
Upper Marlboro, MD05-2024
Bachelor of Science - Sports Management
Bowie State University
Bowie, MDSkills
- Sports marketing
- Customer service
- Team collaboration
- Account management
- Time management
- Public relations
- Strong organization
- Typing speed
- Supply inventory management
- Visitor assistance
- Reception area maintenance
- Calm demeanor
- Verbal and written communication
- Customer/Client relations
- Positive and professional
- Expense reporting
- Data entry
- Professional demeanor
- Reception desk management
- Telephone skills
- Staff management
- Service-oriented mindset
- Greeting and seating clients
- Organization skills
- Security awareness
- Tech-Savvy
- Problem solving
- Document management
References
References available upon request.
Timeline
Digital Media Specialist Intern
Bowie State University
02.2025 - Current
Receptionist Intern
Recovery 1 Towing LLC - Dicks Auto Body
01.2021 - 08.2024
High School Diploma -
Fredrick Douglass High School
Bachelor of Science - Sports Management
Bowie State University
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