Mizejah Arrington
Nashville,TN
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Unarmed Security Officer
Allied Security
Nashville, TN
02.2021 - 04.2022
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Directed guests around building and answered accessibility questions.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every hour to spot and investigate concerns.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Crew Member
Kroger Grocery Store
Gallatin, TN
02.2020 - 01.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Customer Service Associate
Young Williams CSS
Nashville, TN
06.2019 - 01.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Warehouse Associate
Amazon
Nashville, TN
08.2018 - 05.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Checked packages and merchandise for damage and notified vendors.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Wrapped pallets in shrink wrap prior to loading.
Cashier Specialist
Ace Hardware
Nashville, TN
02.2016 - 07.2018
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Met all customer needs with engaged attention and knowledgeable service while meeting sales goals through effective promotion of items
- Reviewed and resolved differences between accounting information and cash drawer.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Hunters Lane High School
Nashville, TN05.2019
Skills
- Commercial Property
- Pattern Recognition
- Detailed Activity Logs
- Team Player
- CCTV Monitoring
- Security Regulation Enforcement
- Responding to Difficult Customers
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Call Documentation
- Report Creation
- Active Listening
- Microsoft Windows
- Handheld Computer Device Software
- Report Preparation
- Time Management
- Cash Register Operations
Timeline
Unarmed Security Officer
Allied Security
02.2021 - 04.2022
Crew Member
Kroger Grocery Store
02.2020 - 01.2021
Customer Service Associate
Young Williams CSS
06.2019 - 01.2020
Warehouse Associate
Amazon
08.2018 - 05.2019
Cashier Specialist
Ace Hardware
02.2016 - 07.2018
High School Diploma -
Hunters Lane High School
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