Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MIZELL HOPPER

De Soto,TX

Summary

Veteran Owner-Manager bringing a 15-year record of accomplishment in water damage industry . Strategic and systematic leader well-versed in planning operations, administering finances and leading successful teams.

Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in water mitigation industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities. Dynamic professional with extensive experience in customer interaction and product knowledge within the flooring and AV sectors. Demonstrated success in managing inventory and executing customer acquisition strategies to drive business growth and client satisfaction.

Overview

31
31
years of professional experience
1
1
Certification

Work History

AV Technician

Williams Signal
Redondo Beach, California
06.2022 - Current
  • Operated audio-visual equipment for live events and presentations, ensuring seamless execution.
  • Managed inventory of AV equipment and performed regular maintenance for optimal functionality.
  • Installed video walls and monitors to enhance visual presentation during events.
  • Configured audio-visual systems for conferences according to customer specifications.

Flooring Sales Specialist

Floors To Your Home
Riverside, California
03.2021 - 05.2022
  • Assisted customers in locating products and provided product knowledge.

  • Maintained high standards of customer service during all interactions.
  • Operated point-of-sale systems to process customer transactions efficiently.

Flooring Sales Specialist

Arthur's Flooring
Cerritos, California
10.2019 - 01.2021
  • Communicated with clients to present flooring cost estimates efficiently.
    Measured areas and determined material costs for various flooring solutions.

Project Estimator

Alexanderflooring
Cerritos, CA
03.2019 - 08.2019
  • Created bid proposals with detailed itemized costs for client approval prior to flooring project initiation.
  • Updated cost estimates by accurately documenting relevant information in internal database.
  • Prepared comprehensive cost assessments to facilitate informed decisions for clients before project commencement.

Project Estimator

Sevicemaster Onecall
Santa Ana, CA - California
09.2016 - 01.2019
  • Developed and updated cost estimates by documenting relevant information into jobs in internal database.
  • Determined project scope, boundaries, time frame and possible complications to produce accurate estimates.

Senior Water Technician

Sevicemaster
Riverside
05.2014 - 07.2015
  • Successfully led key projects which resulted in timely resolution of individual jobs.
  • Planned and executed step needed to complete scope of worked.

Carpet Technician

Stat services
Aliso Viejo, California
02.2010 - 03.2015
  • Applied carpets and flooring materials in residential and commercial environments.
    Responded to emergency water losses to minimize damage.
    Set up drying equipment and monitored drying processes for optimal results.
    Executed mold and odor remediation techniques to ensure safe environments.

Owner Manager

Hopper And Son
Costa Mesa, CA
02.1995 - 08.2014
  • Completed frequent reviews of company services and finished products to achieve high standard of quality.
  • Devised successful promotional plans to enable growth in business revenue and customer numbers.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Retained existing customers and substantially grew customer base, product line and sales volume.

Education

Ai And Generative Ai Certification

Coursera
08-2025

Project Management

Coursea
03-2024

Santa Ana College
Santa Ana, CA
09-1980

Some College (No Degree) -

Cal State Long Beach
Long Beach, CA

Skills

  • Financial administration
  • Relationship management
  • Customer acquisition
  • Market analysis
  • Consultative selling
  • Inventory control

Certification

IICRC certification in water damage , repairs Exactimate Certified Project management AI and Genarative AI Certified

Timeline

AV Technician

Williams Signal
06.2022 - Current

Flooring Sales Specialist

Floors To Your Home
03.2021 - 05.2022

Flooring Sales Specialist

Arthur's Flooring
10.2019 - 01.2021

Project Estimator

Alexanderflooring
03.2019 - 08.2019

Project Estimator

Sevicemaster Onecall
09.2016 - 01.2019

Senior Water Technician

Sevicemaster
05.2014 - 07.2015

Carpet Technician

Stat services
02.2010 - 03.2015

Owner Manager

Hopper And Son
02.1995 - 08.2014

Santa Ana College

Some College (No Degree) -

Cal State Long Beach

Ai And Generative Ai Certification

Coursera

Project Management

Coursea

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