Mizline Estime
Boynton Beach,United States
Summary
Experienced receptionist dedicated to enhancing guest satisfaction and building lasting client relationships through effective communication and multitasking. Proven ability to streamline processes and improve service efficiency by utilizing problem-solving skills and collaborating effectively with teams. Enthusiastic about contributing to a forward-thinking organization committed to delivering exceptional customer experiences and fostering a welcoming atmosphere.
Overview
2025
2025
years of professional experience
Work History
Line Worker
Fresh Kitchen
Boca Raton, United States
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Front Desk Medical Receptionist
Advanced Care Cardiac & Vascular Center
Delray Beach, United States
01.2024 - 06.2024
- Greeted patients warmly, enhancing first impressions and patient satisfaction
- Managed appointments efficiently, reducing wait times and improving service flow
- Verified insurance details accurately, ensuring seamless patient registration
- Collected payments promptly, maintaining accurate financial records
- Maintained organized patient records, supporting a clean and efficient front office
- Accurately processed patient information, maintaining confidentiality and ensuring data integrity for seamless medical record management
Concierge
5th Ave Concierge
Boynton Beach, United States
10.2023 - 01.2024
- Enhanced guest satisfaction by promptly addressing inquiries, demonstrating strong communication and multitasking skills
- Worked closely with team to streamline guest check-in processes, fostering a welcoming environment and improving efficiency
- Resolved guest issues efficiently, leading to improved feedback and repeat visits, showcasing excellent problem-solving abilities
- Assisted guests with personalized services, ensuring a memorable experience and building strong client relationships
Customer Service
Edible Arrangements
Boca Raton, United States
06.2023 - 06.2023
- Delivered exceptional customer service at Edible Arrangements, quickly mastering product knowledge and enhancing client satisfaction
- Swiftly adapted to dynamic customer service environments, employing critical thinking to resolve issues efficiently and improve service quality
- Worked seamlessly with team members at Edible Arrangements to ensure smooth operations and a high level of customer satisfaction
- Demonstrated strong work ethic and punctuality, supporting team goals and fostering a positive and productive work environment
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Explained online self-help options to customers to promote additional and after-hours support choices.
Front Desk Receptionist
Barry University
Miami Shores, United States
08.2021 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Cashier/ Line Worker
Panera Bread
Delray Beach, United States
01.2020 - 01.2021
- Enhanced customer satisfaction by efficiently processing transactions and maintaining a clean, organized work area, fostering repeat business
- Worked closely with team members to ensure timely and accurate order fulfillment, contributing to a seamless customer experience
- Demonstrated a strong work ethic and punctuality, quickly learning new tasks and excelling in a fast-paced environment to support team goals
- Streamlined cashier operations, reducing wait times and increasing throughput, directly impacting daily sales targets positively
- Provided excellent customer service by addressing inquiries and resolving issues, enhancing overall customer loyalty and satisfaction
- Facilitated cross-functional teamwork, enhancing operational efficiency and driving notable improvements in customer satisfaction and service delivery
- Ensured adherence to quality standards in food preparation, maintaining consistency and reducing waste through meticulous attention to detail
- Provided support to fellow team members, promoting a positive work atmosphere and aiding in the swift resolution of operational challenges
- Demonstrated a strong work ethic and eagerness to learn, quickly adapting to kitchen tasks and procedures to support team goals
Education
Paralegal AS -
Palm Beach State College
Lake Worth10.2024
Certificate -
Palm Beach State College
Lake Worth08.2024
High School Diploma -
Atlantic Community High School
Delray Beach07.2021
Skills
- Team Collaboration
- Time Management
- Problem Solving
- Attention to Detail
- Customer Engagement
- Cash Handling
References
- Ashley Israel, +1 (561) 657-9088
- Cassandra Cadet, +1 (561) 299-7724
Languages
English
Native or Bilingual
Haitian Creole
Professional Working
Timeline
Front Desk Medical Receptionist
Advanced Care Cardiac & Vascular Center
01.2024 - 06.2024
Concierge
5th Ave Concierge
10.2023 - 01.2024
Customer Service
Edible Arrangements
06.2023 - 06.2023
Front Desk Receptionist
Barry University
08.2021 - 05.2022
Cashier/ Line Worker
Panera Bread
01.2020 - 01.2021
Paralegal AS -
Palm Beach State College
Certificate -
Palm Beach State College
High School Diploma -
Atlantic Community High School
Line Worker
Fresh Kitchen