Mizraim Palacios
Simi Valley,CA
Overview
21
21
years of professional experience
Work History
Undergraduate Transfer Advisor & Residency Specialist
California State University, Northridge
01.2017 - Current
- Assist prospective students with the application process via Cal State Apply, including advising on transfer requirements and selecting appropriate majors
- Guide students in developing academic plans to ensure a successful transition to CSUN
- Process residency documents for students under various visa statuses, AB 540, and reclassification requests
- Evaluate and verify college transcripts for incoming and continuing students, ensuring accurate GPA and coursework entries
- Collaborate with students, faculty, and staff to foster positive relationships and ensure academic success
- Plan work assignments with initiative and resourcefulness, prioritizing tasks efficiently
- Collect, analyze, and evaluate data, providing insightful presentations to stakeholders
- Promote CSUN's transfer programs by attending community college campuses and offering on-site advisement
- Maintain cooperative working relationships with faculty, administrators, and other university departments
Undergraduate Degree Services Representative
California State University, Northridge
01.2016 - 01.2017
- Reviewed and processed graduation applications for students, ensuring timely completion of Degree Progress Reports
- Interpreted academic policies related to student records and graduation requirements
- Managed course substitutions, waivers, and forwarded approvals to graduation advisors
- Oversaw the ordering of diplomas and scanned graduation-related documentation to transition to a paperless office environment
- Trained new hires in office procedures and supported the team in maintaining accurate student records
Veterans Liaison (Part-time)
California State University, Northridge
08.2013 - 05.2015
- Assisted student veterans and dependents with GI Bill applications, enrollment certifications, and academic concerns
- Verified the accuracy of student veteran forms and documentation for enrollment certification under various VA chapters (30, 31, 33, 35, 1606, 1607)
- Maintained contact with veterans via phone, email, and in-person meetings to ensure consistent support
- Filed and scanned over 1,500 student veteran documents into secure digital databases
Veterans Liaison (Part-time)
Los Angeles Mission College
02.2012 - 12.2012
- Assisted student veterans and dependents with GI Bill applications, enrollment certifications, and academic concerns
- Verified the accuracy of student veteran forms and documentation for enrollment certification under various VA chapters (30, 31, 33, 35, 1606, 1607)
- Maintained contact with veterans via phone, email, and in-person meetings to ensure consistent support
- Filed and scanned over 1,500 student veteran documents into secure digital databases
Veterans Liaison (Part-time)
Riverside City College
10.2009 - 08.2011
- Assisted student veterans and dependents with GI Bill applications, enrollment certifications, and academic concerns
- Verified the accuracy of student veteran forms and documentation for enrollment certification under various VA chapters (30, 31, 33, 35, 1606, 1607)
- Maintained contact with veterans via phone, email, and in-person meetings to ensure consistent support
- Filed and scanned over 1,500 student veteran documents into secure digital databases
Aviation Mechanic
United States Navy
San Diego, USA
10.2003 - 11.2007
- Rebuilt, repaired, and performed maintenance on aircraft engines, fuel systems, and critical components to ensure operational readiness
Education
Bachelor of Science - Recreation, Tourism, and Hospitality Management
California State University, Northridge
05.2015
Skills
- Strong written and verbal communication skills
- Bilingual: Fluent in English and Spanish
- Excellent customer service and interpersonal skills
- Ability to manage time effectively
- Multitask
- Meet deadlines
- Detail-oriented
- Ability to work under pressure
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Proficient in various administrative systems: Solar, OnBase, PeopleSoft, AdvisorTrac, Cisco, Diplomatic
References
- Aaron Lindberg, Associate Director of Admissions & Records, California State University, Northridge, (818) 677-3789, Professional reference for 10 years
- Jill Mejia, Graduation Advisor Specialist, California State University, Northridge, (818) 677-3789, Professional reference for 10 years
- Vanessa Ochoa, Veteran Certifying Official, California State University, Northridge, (818) 677-5928, Professional reference for 10 years
Timeline
Undergraduate Transfer Advisor & Residency Specialist
California State University, Northridge
01.2017 - Current
Undergraduate Degree Services Representative
California State University, Northridge
01.2016 - 01.2017
Veterans Liaison (Part-time)
California State University, Northridge
08.2013 - 05.2015
Veterans Liaison (Part-time)
Los Angeles Mission College
02.2012 - 12.2012
Veterans Liaison (Part-time)
Riverside City College
10.2009 - 08.2011
Aviation Mechanic
United States Navy
10.2003 - 11.2007
Bachelor of Science - Recreation, Tourism, and Hospitality Management
California State University, Northridge
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