Crew Team Member
McDonald's
06.2023 - 09.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Operated register to process payments and collect cash payment for order totals.
- Greeted customers at drive-thru and took food orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Operated cash register to ring up final bill and process various forms of payment.