Mizuki Nagai

• Facilitated strawberry cultivation and farm operations in high-tech indoor vertical farming environment
• Managed daily operations including production support, quality control, harvesting, and packing optimization
• Enhanced quality standards, ensuring stability of production systems.
• Collaborated with multicultural team, streamlining communication and operational workflows.
• Coordinated team efforts on-site, driving process improvements.

• Scaled organization from 30 to 100 employees through full-cycle recruitment of mid-career professionals and new graduates.
• Executed recruitment strategies aligned with mid-term business objectives to support organizational growth.
• Managed relationships with hiring agencies and directed sourcing initiatives, enhancing talent acquisition outcomes.

Achievements:

• Achieved record-high hiring pace with an average of 5.4 hires per month.
• Increased applicant volume by 500% while Improved hiring efficiency by reducing CPA by 55%
• Contributed to recognition as part of ‘Wantedly Best Team 100’ award.

• Launched innovative B2B welfare service business, establishing new market presence and attracting initial clients.
• Conducted corporate sales and acquired new clients, resulting in significant expansion of customer base.
• Developed strategic business plans to support product growth and enhance market reach.
• Designed customer success workflows, enhancing operational efficiency and increasing client satisfaction.

• Delivered concierge-level support, facilitating seamless experiences for VIP guests.
• Managed reception operations, overseeing reservations and VIP guest services to enhance guest satisfaction.
• Led team operations across Okinawa and Osaka locations, ensuring consistent adherence to service standards.