Mj Cruz

• Maintained a clean and organized workspace throughout the day.
• Assisted with the preparation of large orders for special events or holidays.
• Performed regular maintenance on ovens, mixers, and proofers as needed.
• Provided guidance and support to team members when handling difficult customers.
• Developed innovative recipes for new menu items that increased sales by 15%.
• Ordered ingredients as needed from approved vendors in order to meet customer demand.
• Supervised and trained new employees on proper baking techniques and safety regulations.
• Resolved customer complaints regarding product quality or service issues quickly and professionally.
• Organized and delegated tasks to ensure efficient production of baked goods.
• Maintained records of all inventory items in order to track usage and replenish stock as needed.
• Monitored the quality of products, ensuring they met established standards.
• Created weekly work schedules for bakery staff members according to store needs.
• Ensured health code requirements were followed at all times during production process.
• Baked fresh bread and pastries for cafes and restaurants.
• Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
• Packaged and labeled baked goods with accurate descriptions and ingredients.
• Inspected baking equipment in accordance with cleanliness and safety standards.
• Evaluated raw ingredients and baked goods, assessing for quality control purposes.
• Designed appealing product displays to maintain unique presentation.
• Created attractive dessert trays for catering events.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Finished baked goods with glazes, icings and other toppings.
• Organized store by returning merchandise to proper areas and restocked displays.
• Reviewed expiration dates on items and removed expired products from stock to maintain quality.
• Set ovens to appropriate temperatures to pre-heat.
• Wrapped items in plastic in preparation for display and to sell to customers.

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
• Greeted customers and escorted them to their tables.

• My parents Restaurant so I would be Manager and be waitress, help in kitchen, be cashier, manage the groceries or product