MJ Ghumrawi
Summary
Self-starting talented professional considered knowledgeable leader and dedicated problem solver. Brings 5+ years of valuable expertise to forward company objectives. Attentive to detail with experience in managing operations, coordinating projects, programs and improvements. Successful at developing and overseeing programs of all sizes. First-rate communication, interpersonal and organizational abilities.
Overview
8
8
years of professional experience
Work History
Operations & Communications Manager
The Washington Center for Yemeni Studies
Washington, DC
07.2021 - Current
- Devised processes to boost long-term business success and increase productivity levels.
- Worked in matrix management environment with oversight of division level managers, programs, relations, finance, human resources, safety and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Trained and guided team members to maintain high productivity and performance metrics.
- Recruited, hired and trained interns, working to establish key internal functions and outline scope of positions for new organization.
- Monitored over 9 employees' day-to-day activities and made plans to rectify issues.
Creative & Brand Management Consultant
The SKN Bar
Stow, OH
10.2020 - 12.2021
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Designed products, social media content, website layouts, templates and unique branded looks.
- Coordinated, created and scheduled content, designs and periodic updates to company website.
- Designed creative digital displays used in on-line advertising for local businesses, increased digital following by 100%.
- Put together videos for social media, advertising and informational purposes.
Cultural Diplomacy Program Manager
Embassy Of The United Arab Emirates
Washington, DC
08.2019 - 07.2021
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Monitored progress of programs, using and applying programming documents, program directives and other program material.
- Oversaw 12 projects each year from concept through final delivery; including high-profile arts and cultural diplomacy delegations, diplomacy discussion events, philanthropy programs, and public art exhibits around US.
Vice President of Operations
Power Of Women
Columbus, OH
01.2017 - 12.2019
- Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 20-60 team members and volunteers.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
- Created marketing plans, grew event revenue each year and partnered with area hotels and facilities to confirm continued top service.
- Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue numbers 400%.
- Managed administrative logistics and budgets of events planning, event booking and event promotions.
- Spearheaded organization's online presence, mobilized public relations and social media initiatives and upgraded event communications to 700 potential attendees.
Business Development Manager
Business Gate
Greenbelt, MD
05.2018 - 07.2019
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Kept meticulous client notes in OPTIX customer relationship management application.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Developed new business by networking with prospects and valuable customers by hosting networking events.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Applied strategic negotiation and sales closing skills to bring in 20 new accounts.
Education
Master of Science - Food, Agricultural And Biological Engineering
The Ohio State University
Columbus, OH12.2016
Bachelor of Science - Biology
The Ohio State University
Columbus, OH06.2011
Skills
- Program leadership
- Partnership development
- Recruitment and Hiring
- Problem Anticipation and Resolution
- Originality and Creativity
- Multitasking and Prioritization
- Budget coordination
- Performance monitoring
- Operations management
- Verbal and Written Communication
- Administrative Management
- Team leadership and direction
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
French
Limited Working
Timeline
Operations & Communications Manager
The Washington Center for Yemeni Studies
07.2021 - Current
Creative & Brand Management Consultant
The SKN Bar
10.2020 - 12.2021
Cultural Diplomacy Program Manager
Embassy Of The United Arab Emirates
08.2019 - 07.2021
Business Development Manager
Business Gate
05.2018 - 07.2019
Vice President of Operations
Power Of Women
01.2017 - 12.2019
Master of Science - Food, Agricultural And Biological Engineering
The Ohio State University
Bachelor of Science - Biology
The Ohio State University
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