MJ Kiernan

As a Float Consultant at Nirvana Float, I support the day-to-day operations of a wellness spa specializing in sensory deprivation therapy. My responsibilities include:

• Greeting clients and ensuring a seamless check-in/check-out experience
• Educating clients on float therapy, sauna, and cold plunge services
• Preparing float and sauna rooms before and after each session
• Maintaining a clean, relaxing environment to uphold a high standard of hygiene and tranquility
• Managing appointments, transactions, and product sales through our POS system
• Assisting in inventory restocking and facility upkeep
• Led my team in membership sales

• I prepared customer orders, consistently meeting or exceeding daily productivity goals.
• I inspected merchandise for damages or discrepancies and reported any issues to my supervisor to ensure high-quality standards were maintained.
• I utilized inventory management systems and tools to track merchandise and kept accurate records to support seamless operations.
• I worked closely with team members and supervisors, making sure that online orders were processed and shipped out on time.
• I was consistently asked and trusted by my manager to fulfill the most backed up orders

ED Sports Media was a start-up whose goal was to democratize sports media content. For ED sports I:

• Developed requirements for the logo and brand guide
• Evaluated multiple vendors and selected one to develop a logo brand guide
• Reviewed proposals from the vendor and collected feedback from the team
• Provided feedback to the vendor for changes
• Selected the final logo and brand guide and presented it to the CEO.