Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mikhail Jacobson

Saint Clair Shores,Michigan

Summary

As a department manager at McDonald's, I oversaw the typical everyday tasks required to run the shift smoothly and efficiently the same way a normal shift manager would. Being that I am the head of the department, I have specific tasks trusted to me that I can delegate to others should the workload require another team member's help. I was trusted, along with other managers, to ensure that each new team member is properly trained in each area, and as time goes on, continues to uphold the policies and procedures we abide by.

Overview

8
8
years of professional experience

Work History

Department Manager

Schulz Family McDonalds
03.2018 - Current
  • Assisted in daily operations to ensure smooth workflow and adherence to company policies.
  • Supported team members by learning systems and procedures for efficient task completion.
  • Contributed to inventory management by tracking supplies and coordinating restocking efforts.
  • Engaged in training sessions to understand safety protocols and operational standards.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

Crew Member

Jimmy John's
09.2017 - 03.2018
  • Delivered exceptional customer service by efficiently handling orders and addressing customer inquiries.
  • Maintained cleanliness and organization of work areas to ensure compliance with health and safety standards.
  • Collaborated with team members to streamline food preparation processes, enhancing overall workflow efficiency.
  • Assisted in training new crew members on operational procedures, fostering a supportive team environment.

Education

High School Diploma -

Lake Shore High School
Saint Clair Shores, MI

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Training and mentoring
  • Task delegation
  • Decision-making
  • Safety and security
  • Customer engagement

Languages

English
Native or Bilingual
German
Limited Working

Timeline

Department Manager

Schulz Family McDonalds
03.2018 - Current

Crew Member

Jimmy John's
09.2017 - 03.2018

High School Diploma -

Lake Shore High School
Mikhail Jacobson