Mjaftime Iseni
Garfield
Summary
Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
8
8
years of professional experience
2004
2004
years of post-secondary education
Work History
Housekeeping Supervisor
Marriot Hotel
Saddle Brook
05.2018 - 04.2026
- Supervised daily housekeeping operations to ensure cleanliness standards were met.
- Trained and mentored staff on effective cleaning techniques and safety protocols.
- Coordinated scheduling for housekeeping staff to maintain efficient workflow.
- Ordering supplies
- Keep clean the area the hallways
- Conducted inspections of guest rooms and public areas for quality assurance.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Resolved guest complaints regarding cleanliness with professionalism and care.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
Education
Macedonia
Gostivar, North Macedonia Skills
- Cleaning management
- Staff training
- Inventory control
- Quality assurance
Languages
English Spanish Albanian Macedonian
Native/ Bilingual
Timeline
Housekeeping Supervisor
Marriot Hotel
05.2018 - 04.2026
Macedonia