Hi, I’m
Mirtha Jackeline Frias
High Point,NC
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Introducing MJ, the Sales Visionary who wins over hearts and minds with her enchanting skills in the sales industry. With her lively personality and quick wit, MJ has perfected the art of grabbing the interest of potential clients and leaving them mesmerized by her irresistible charm.
Overview
12
years of professional experience
Work History
Inovalon
Bilingual Coder Abstractor - Remote
02.2021 - 04.2022
Job overview
- Resourcefully used various coding books, procedure manuals, and online encoders.
- Accurately and efficiently conduct English and Spanish medical record review/abstraction services.
- Generated reports to identify coding trends and discrepancies.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
Lifesafer Ignition Interlock
Inside Sales Representatives - Remote
04.2019 - 02.2021
Job overview
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Built relationships with customers and community to promote long-term business growth.
Wells Fargo Home Mortgage
Mortgage Sales Consultant
05.2016 - 02.2019
Job overview
- Collaborated with home buyers to resolve issues involving 100+ single-family homes.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Established and maintained relationships with customers, lenders and other third parties.
Wells Fargo Center
Cybersecurity ISET Business Execution Consultant
03.2010 - 05.2016
Job overview
- Participated in an eclectic mix of assigned and ongoing business operations to ensure success in meeting.
- Designed company-wide policies to bring operations in line with Center for Internet Security (CIS) standards.
- Managed relationships with third-party intrusion detection system providers.
- Handled and resolved 45+ calls a shift
Education
Grace Dodge Vocational High SchoolThe Bronx, NY
High School Diploma
06.2001
Skills
- Bilingual oral communication
- Remote Problem Resolution
- Complaint resolution
- Guest relations management
- Trend forecasting
- Statistic analysis
- Attention to Detail
- Interpersonal Communication
- Planning and Coordination
- Problem-Solving
Languages
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bilingual Coder Abstractor - Remote
Inovalon
02.2021 - 04.2022
Inside Sales Representatives - Remote
Lifesafer Ignition Interlock
04.2019 - 02.2021
Mortgage Sales Consultant
Wells Fargo Home Mortgage
05.2016 - 02.2019
Cybersecurity ISET Business Execution Consultant
Wells Fargo Center
03.2010 - 05.2016
Grace Dodge Vocational High School
High School Diploma
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