Overview
Work History
Education
Skills
Websites
Certifications Skills
Timeline
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Michael Linares

Overview

4
4
years of professional experience

Work History

Ride Operator Attractions and Controls Trained Attendant

Universal Studios Orlando
06.2022 - Current
  • Recognized as Team Member of the Month twice for excellence in guest service and consistent strength in team coordination and operational support.
  • Maintained the highest standards of safety and operational excellence while coordinating ride procedures and managing guest flow efficiently.
  • Took initiative in team coordination, actively supporting coworkers during peak hours to streamline operations and uphold Universal's service expectations.
  • Promoted to Controls Trained Attendant, a leadership role requiring constant communication with the control booth and management team to oversee complex ride operations.
  • Supervised critical attractions including Ripsaw Falls and VelociCoaster, ensuring seamless guest experience and quick response to operational needs.
  • Recognized by peers and leadership for consistent dedication to team collaboration, proactive problem-solving, and commitment to enhancing the guest experience park-wide.
  • Supported newer team members through peer coaching and day-to-day mentoring, reinforcing a culture of service excellence and operational unity.

Assistant Supervisor in Food & Beverage

Seaworld Orlando
02.2021 - 05.2022
  • Promoted to Assistant Supervisor at age 19, reflecting early leadership, trustworthiness, and strong work ethic.
  • Widely recognized as a highly respected and well-liked lead, known for fostering a positive, guest-focused team culture.
  • Led by example in delivering exceptional guest service, consistently coaching team members on service excellence and professionalism.
  • Ensured strong team coordination by managing workflows, supporting coworkers during peak times, and maintaining smooth daily operations.
  • Excelled at multitasking, balancing inventory management, guest interactions, team needs, and shift leadership responsibilities.
  • Provided hands-on leadership and support in upholding food safety standards and maintaining a seamless, high-quality guest experience.

Education

Bachelor of Science - Business Management

University of Central Florida
Orlando, FL
11-2027

Associate in Arts - Business Degree Pathway, Principle of Marketing, Principle of Financial and Managerial Accounting, Calculus For Business and Social Science

Valencia College
Orlando, FL
11-2024

Skills

  • Visual design with Adobe Photoshop CC
  • Customer service
  • Web authoring with Adobe Dreamweaver CC
  • Microsoft Office proficiency
  • Project management
  • Team collaboration
  • Goal setting
  • Problem-solving
  • Training and coaching

Certifications Skills

  • Visual Design using Adobe Photoshop CC
  • Web Authoring using Adobe Dreamweaver CC
  • Microsoft Office Specialist: Microsoft Office Word, Excel, and Powerpoint
  • Project Management

Timeline

Ride Operator Attractions and Controls Trained Attendant

Universal Studios Orlando
06.2022 - Current

Assistant Supervisor in Food & Beverage

Seaworld Orlando
02.2021 - 05.2022

Bachelor of Science - Business Management

University of Central Florida

Associate in Arts - Business Degree Pathway, Principle of Marketing, Principle of Financial and Managerial Accounting, Calculus For Business and Social Science

Valencia College

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Michael Linares