Adaptable support professional with a background in education and customer service. Strong communication, teamwork, and problem-solving skills support effective learning and reliable service. Focused on finding a way to blend my background to provide a welcoming personalized experience.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
Tutor Expert II
Speech and Sign Success Center
10.2024 - Current
Delivered individualized tutoring sessions to enhance communication, writing, and public speaking skills.
Adapting to professors' rubrics to encourage academic growth
Accommodating students from all different backgrounds and learning abilities.
Supported students with patience and consistency, guiding them through challenging learning moments.
Documenting session notes, skill gaps, and performance trends for follow-up.
Communicating with Deaf and Hard of Hearing coworkers using American Sign Language.
Organizing workload with other tutors and coworkers.
Provided tailored support to accommodate diverse learning needs of students from all different backgrounds and learning abilities.
Crew Member
McDonald's
09.2021 - 10.2024
Delivered friendly customer service while taking accurate orders at counter and drive-thru
Operated cash register and processed payments with accuracy and efficiency
Prepared food items according to McDonald's quality, safety, and sanitation standards
Maintained clean workstations, dining areas, and equipment throughout shift
Restocked ingredients, supplies, and packaging to support uninterrupted service
Education
Associate of Arts - Communications, Music
Mt. San Antonio College
Walnut, CA
06-2028
Skills
Verbal and written communication
Problem-solving skills
Instructional design
Team collaboration
Individualized instruction
Organization and preparation
Creative thinking
Patience and empathy
Accomplishments
Earned trusted status with Band Director at MtSAC, consistently being called upon to assign parts, organize instruments, and work with musicians in my section.
Won consistent referrals and high marks for quality of instruction.
Certification
ASAC Tutor Development Training - July 2025, 2 weeks