M’Kayla Dickerson
Atlanta ,GA
Summary
Dynamic professional with a proven track record at Wings For Kids, excelling in relationship building and team motivation. Adept at strategic planning and process improvement, I foster strong connections while enhancing team performance. Committed to delivering exceptional customer service and creating a positive environment, I leverage my skills to drive success.
Overview
6
6
years of professional experience
Work History
Wings Leader
Wings For Kids
Atlanta, GA
08.2024 - Current
- Modeling and Coaching: Leaders model self-awareness and provide coaching through teachable moments.
- Teachable Moments: Reinforces lessons through daily reminders and real-time application.
- Teacher-Student Relationships: Fosters strong bonds and positive interactions.
Warehouse Worker
Aramark
Atlanta, Ga
06.2023 - 2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Security Officer
Allied Universal Security Services
Atlanta, Ga
05.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Lifeguard
Six Flags Over GA
Atlanta, Ga
05.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Sales Associate
Walmart
Atlanta, Ga
10.2021 - 2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Wendy's
Atlanta,Ga
01.2020 - 2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lithonia High School
Lithonia, GA05.2022
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Influencing others
- Process improvement
- Team building
- Customer service
Timeline
Wings Leader
Wings For Kids
08.2024 - Current
Warehouse Worker
Aramark
06.2023 - 2024
Lifeguard
Six Flags Over GA
05.2022 - 09.2022
Sales Associate
Walmart
10.2021 - 2022
Security Officer
Allied Universal Security Services
05.2020 - Current
Cashier
Wendy's
01.2020 - 2021
High School Diploma -
Lithonia High School